Part-time Retail Associate

FlowerHire; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Part-time Retail Associate to join their team. In this role, you'll provide essential guidance and support to customers, ensuring they receive the right products for their needs. Your expertise in customer service and retail will shine as you assist patients in a dynamic environment. This position offers a chance to work closely with a passionate team, contributing to a culture of care and excellence. If you're ready to make a difference in the lives of others, this opportunity is perfect for you.

Qualifications

• Two years of direct customer service experience required.
• Retail experience is a strong plus.
• Experience with Point-of-Sales systems.

Responsibilities

• Ensure all intake forms and paperwork are properly completed.
• Provide exceptional customer care and maintain positive relations.
• Manage patient records using state and company databases.

Skills

Customer Service Experience

Retail Experience

Point-of-Sales Systems

Microsoft Outlook

Tools

Windows OS

Job description

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Position Overview

Under general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs. Retail Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. In adult-use markets, Retail Associates are expected to provide excellent customer care and support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving.

Location:

Brooklyn, NY

Major Areas Of Responsibility Include

1. Ensuring all intake forms and paperwork are properly completed, filed correctly, and entered into company databases.
2. Confirming patient purchase limits before admission to consultation and dispensary areas.
3. Providing exceptional Customer Care and maintaining positive customer relations.
4. Responding to calls or emails requesting product, training, and information.
5. Managing patient records using state and company databases.
6. Updating databases as needed.
7. Fulfilling customer orders.
8. Promoting and selling all products.
9. Building and maintaining trust and integrity for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities)

1. Must be at least 21 years old.
2. Two years of direct customer service experience required.
3. Retail experience is a strong plus.
4. Experience with Point-of-Sales systems.
5. Understanding of Windows OS and Microsoft Outlook.

Pay rate:

$20.00 per hour

Part-time:

Friday + Saturday shifts

Travel %:

0

FLSA status:

Non-exempt

Additional Abilities Required

1. Ability to stand, walk, or sit for extended periods, perform manual tasks, and lift/move up to 10 pounds.
2. Effective verbal communication with co-workers, customers, vendors, etc.
3. Note: Duties may be reassigned, and reasonable accommodations may be provided.

About The Cannabist Company (f/k/a Columbia Care)

Description of the company, its licenses, facilities, products, and benefits.

Background Investigation

All employees must submit to a background check. Employment decisions are based on background reports and changes must be reported.

Salary

$20 USD per hour