Position Status: Part-Time
Hourly Rate: $15.00
Location: 2250 N Henderson ST, Galesburg, IL 61401
Overview
The Retail Associate assists the store management team in reaching operational goals by performing a variety of roles within the retail location. Key job titles the Associate may be called upon to learn and work include Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.
Responsibilities
- Cashier: Rings up orders, maintains a balanced drawer, follows cash handling procedures, provides general information about Goodwill programs, directs higher‑level questions, and maintains sales floor cleanliness.
- Textiles or Wares Producer: Sorts product for quality, cleans, tags, and hangs textiles or wares; produces 100 items per hour for wares or 85 for textiles while updating daily production tracking; uses pallet jack and conveyor belt as needed.
- Donation Door Attendant: Accepts donations, maintains a clean donation area, sorts products, organizes backroom, loads/unloads trucks, and operates heavy equipment such as pallet jack, double stacker, floor scrubber, and hydraulic lift.
- eCommerce Producer: Identifies valuable items for ClickGoodwill, monitors market value, tags and secures items, packs and ships totes, and educates team on eCommerce high‑ticket items.
- e-Books Producer: Scans books, decides distribution to ClickGoodwill or store display, prints inventory sheets, and handles packing and shipping of totes.
- Rack and Cart Runner: Checks racks/carts for quality, sizes, merchandises, and purges sales floor; maintains clean sales floor, organizes carts, stocks shelves, and runs one textile rack/wares cart every 15 minutes.
Required Competencies
- Degree and Credential Requirements: None required; demonstrate capability and prior experience.
- Customer Focus: Provides impartial, effective service and maintains customer satisfaction.
- Teamwork: Works well with others and contributes to team outputs.
- Ethical: Adheres to procedures, maintains confidentiality, and follows Goodwill values.
- Attention to Detail: Pursues quality and safety awareness.
- Time Management: Manages personal and others’ time effectively.
Preferred Competencies
- Technical Knowledge: Familiarity with computers and basic internet navigation.
- Communication Skills: Articulates thoughts orally, in writing, and digitally; possesses listening skills.
- Mathematical Aptitude: Applies math to solve everyday problems.
- Critical Thinking: Uses judgment to evaluate solutions and approaches.
Other Requirements
- Reasonable accommodations may be made for disabilities.
- Physical Work: Must spend time exceeding 8 hours in various postures, lift 10–50 pounds, and tolerate moderate noise and temperature variations.
Benefits
- Comprehensive Program: Employee Assistance Program, mental health counseling, robust discount and wellness programming, financial education, and sabbatical leave.
- Daily pay options available.
Equal Employment Opportunity
Goodwill Industries of Central Illinois is an Equal Employment Opportunity, Veterans, and Disabled Employer. We do not discriminate on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, disability, or veteran status. Reasonable accommodations for the application process are provided upon request.