Part-Time Retail Ambassador: Elevate Customer Experience

Rothys; Minneapolis (MN); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s is seeking a Retail Ambassador for a part-time role in Minneapolis (Edina Galleria). You will deliver exceptional customer experiences, demonstrate product knowledge, and drive sales while upholding our inclusive store culture.

You’ll engage with customers, perform light retail duties, and represent the brand with energy and authenticity. Availability on peak days is preferred, and you’ll thrive in a fast-paced, collaborative team focused on creating a welcoming shopping experience.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• A passion for service and the drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays)
• Ability to stand/walk an entire shift.
• Ability to lift, push carry or otherwise move up to 25 lbs
• Ability to frequently bending, reaching, stretching, and safely use ladders and step stools
• Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Strong communication

Customer service

Sales-driven

Team player

Job description

Rothy’s is seeking a Retail Ambassador for a part-time role in Minneapolis (Edina Galleria). You will deliver exceptional customer experiences, demonstrate product knowledge, and drive sales while upholding our inclusive store culture.

You’ll engage with customers, perform light retail duties, and represent the brand with energy and authenticity. Availability on peak days is preferred, and you’ll thrive in a fast-paced, collaborative team focused on creating a welcoming shopping experience.