Part-Time Restaurant Assistant Manager

Cinemark; Los Angeles (CA); On-site; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Assistant Manager to lead operations and enhance guest experiences. In this role, you will be responsible for training and guiding team members, ensuring high-quality service, and managing daily restaurant operations. You will create a friendly atmosphere for guests while adhering to brand standards and policies. This position offers growth opportunities and the chance to make a significant impact in a vibrant environment. If you have a passion for hospitality and leadership, this is the perfect opportunity for you to shine.

Benefits

Employee Discount

401k

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Qualifications

• 1-2 years of restaurant supervisory experience preferred.
• Completion of basic food handling training and certifications required.

Responsibilities

• Train and coach Team Members for quality service.
• Manage cash handling and ensure compliance with policies.
• Handle customer service challenges effectively.

Skills

Guest Service

Cash Handling

Conflict Resolution

Team Leadership

Bilingual (English/Spanish)

Education

High School or G.E.D.

Job description

Now Hiring Immediately!

What We Can Offer You:

• Employee Discount
• 401k
• Growth Opportunities
• Education Assistance
• Health Benefits
• Parental Leave
• Paid Time Off

A Restaurant Assistant Manager is responsible for providing hands-on support and guidance for the restaurant operations. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Assistant Manager will adhere to Cinemark’s brand standards for timeliness, accuracy, guest service, and experience!

A Day in the Life of a Restaurant Assistant Manager:

• Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
• Interacts verbally with Guests creating a friendly and upbeat atmosphere
• Completes assigned administrative functions
• Ensures cash handling procedures are completed according to company and brand policy
• Manages service of alcohol according to all state and federal laws and regulations
• Conducts regular inventory and ordering as necessary
• Accepts and audits deliveries
• Adheres to budgets, increasing profits through cost management and sales growth
• Handles complex and challenging customer service scenarios
• Ensures that Team Members follow the dress code
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all staff fairly and consistently
• Reports all Employee relations issues to the General Manager and/or Restaurant General Manager
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Leads or attends a mandatory Shift Huddle at the start of or during a shift
• Conducts Wellness Checks on staff on a daily basis
• Performs the functions of Chief Clean & Safety Monitor during a shift, if assigned
• Consistently identifies and sanitizes high contact areas within and around the dining area
• Consistently ensures and promotes adherence of proper social distancing guidelines
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues
• Performs other work-related duties as assigned

What You Will Need to Have:

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Minimum of 1-2 years of restaurant supervisory experience preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to recruit, train, and lead others
• Must be able to resolve conflict
• Bilingual English/Spanish preferred

What Physical and Environmental Requirement You Will Need to Have:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching
• Ability to carry, push, and pull objects
• Noise level may be moderate to high at times
• Be able to work in a standing position for extended periods of time

*Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate.

All Cinemark theatres are designated smoke-free workplaces.

Cinemark USA, Inc. is an Equal Opportunity Employer

Pay Range: 18.95 - 21.32