Part-Time Reservation Agent

Snowpine Lodge; Sandy (UT); Remote; USD 35,000 - 50,000; Full time

Job summary

A luxurious mountain resort is seeking a Reservations Agent to join their team. Candidates should have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. This position offers a chance to work in a stunning alpine setting, providing exceptional customer service and assisting guests with their bookings.

Benefits

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

Hotel Discounts

401K Match

Tuition Reimbursement

Paid Time Off

Qualifications

• Previous experience in hospitality or customer service preferred.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Provide exceptional customer service to guests.
• Assist guests in booking their stay.

Skills

Strong communication and interpersonal skills

Ability to multitask in a fast-paced environment

Excellent organizational skills and attention to detail

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Property Description

Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences.

Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike.

Overview

Saturdays and Sundays 9am-5:30pm, Year-Round, Remote Office in Salt Lake City. We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays
• Positive attitude and willingness to learn and grow in the role

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.