Part-Time ReSale Specialist — Customer Impact

Charlotte County Habitat For Humanity, Inc.; Englewood (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

The ReSale Associate at Charlotte County Habitat For Humanity, Inc. supports the daily operations of the ReSale store by delivering excellent customer service, assisting donors, processing merchandise, and keeping the retail space organized and safe.

This role works across the sales floor, register area, and donation intake/warehouse operations. It plays a key role in supporting Habitat for Humanity’s mission by helping generate revenue for affordable housing programs, promoting reuse, and

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service and communication skills.
• Ability to arrive at work on time, maintain a consistent schedule, and work designated core business hours.
• Saturdays required.
• Previous retail, warehouse, customer service, or cashier experience preferred.
• Ability to stand, walk, bend, and lift throughout scheduled shifts.
• Forklift experience or certification preferred but not required.

Responsibilities

• Provide friendly, helpful, and professional customer service to shoppers, donors, and volunteers.
• Assist customers with merchandise questions, purchases, and loading items as needed.
• Maintain a clean, organized, and visually appealing sales floor.
• Stock shelves and displays with merchandise in a timely manner.
• Assist with merchandising and product placement to support store sales goals.
• Monitor the sales floor for safety concerns and cleanliness.
• Operate the point-of-sale system accurately and efficiently.
• Process sales transactions, returns, and donations.
• Actively pitch the store's loyalty program to customers at checkout.
• Handle cash, credit card, and other payment transactions according to store procedures.
• Assist with opening and closing register procedures as assigned.
• Maintain accuracy and accountability in cash handling practices.
• Accept donated items and provide excellent donor service.
• Assist donors with unloading merchandise safely and efficiently.
• Sort, inspect, organize, and prepare donated goods according to store guidelines.
• Move merchandise between the warehouse and sales floor as needed.
• Stock shelves and displays in a timely manner.
• Assist with inventory movement, organization, and merchandise rotation.
• Maintain a clean, organized, and safe donation intake and warehouse area.
• Support donation pickups and deliveries as needed.
• Follow safety procedures when lifting, moving, or handling merchandise.
• Work collaboratively with staff and volunteers to support store operations.
• Follow all organizational policies, safety procedures, and operational guidelines.
• Assist with store maintenance and general housekeeping tasks.
• Support a positive, mission-driven work environment.
• Perform other duties as assigned to support store operations.

Skills

Customer service

Communication

Teamwork

Punctuality

Education

High school diploma

Job description

The ReSale Associate at Charlotte County Habitat For Humanity, Inc. supports the daily operations of the ReSale store by delivering excellent customer service, assisting donors, processing merchandise, and keeping the retail space organized and safe.

This role works across the sales floor, register area, and donation intake/warehouse operations. It plays a key role in supporting Habitat for Humanity’s mission by helping generate revenue for affordable housing programs, promoting reuse, and