Part-Time Regular Recreation Attendant III

The City of New Braunfels; New Braunfels (TX); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Retirement match

Vacation accrual

Longevity pay

Tuition reimbursement

Development training

Job summary

The City of New Braunfels is seeking an enthusiastic team member to join Das Rec Community Recreation Center in the Parks and Recreation Department. The role supports program development, instructional activities, and community engagement at a large, multi-facility site.

Ideal candidates bring a strong customer service mindset, problem-solving skills, and clear communication. A Texas driver’s license is required, and CPR/AED certification must be obtained within six months of hire.

Qualifications

• Must have valid Texas driver’s license.
• CPR/AED certification within six months of employment.
• Knowledge of recreation programming, customer service, and safety practices.

Responsibilities

• Develops, plans, organizes, promotes, facilitates, and instructs programs as approved by the Supervisor to meet community needs; coordinated with City objectives, policies, procedures, and laws.
• Maintains attendance and class records, including surveys, accident reports, and league rosters; monitors enrollment and reports inventory deficiencies.
• Answers incoming calls and provides program information in person and by phone; delivers prompt, courteous customer service.
• When necessary, handles minor disciplinary issues or rules interpretation at City facilities according to Parks and Recreation policies.
• Assists in promoting and coordinating city-wide events, including setup and teardown.
• Manages administrative tasks including computer records and the registration/reservation system; assists in forming lesson plans.
• Facilitates and manages use of Das Rec amenities and facilities (basketball, volleyball, pickleball, futsal, etc.).
• Maintains facility cleanliness and safety; reports hazards to supervisors.
• Performs other duties as assigned.

Skills

Customer service

Problem solving

Emergency response

Teamwork

Communication

Job description

Department: Das Rec FLSA Status: Nonexempt Hiring Salary: 14.43-17.31

Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we’re looking for: An enthusiastic and passionate servant leader to join the New Braunfels Parks and Recreation Department as part of our Das Rec Community Recreation Center team. The City of New Braunfels Parks and Recreation Department is a CAPRA accredited agency and two-time finalist for the NRPA Gold Medal. Das Rec is the first of its kind facility in the community. At over 74,000 square feet consisting of two full-sized basketball courts, two indoor pools, a fitness floor, an indoor track, and more - the opportunities to help build a happier, healthier, active New Braunfels are endless. For more information visit www.dasrec.com.

Benefits & Total Rewards:

Our City team members are our most valuable asset! We offer Total Rewards when you join our team. 2:1 match on retirement contribution Vacation accrual starts at date of hire – up to 89 hours annually your first year Get paid to stay – longevity pay on top of your regular pay after one full year Tuition reimbursement program Keep learning – professional and personal development training available

The responsibilities you’ll be trusted with:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Your areas of knowledge and expertise that matter most for this role:

• Develops, plans, organizes, promotes, facilitates, and instructs programs as approved by the Supervisor to meet community needs; coordinated in alignment with the City’s strategic objectives, policies and procedures, and State and Federal laws.
• Maintains attendance and class records, including but not limited to program and participant surveys, accident and incident reports and league rosters; monitors course enrollment and reports deficiencies in inventory of supplies to supervisor for ordering.
• Answers incoming calls and provides program information in person and via the telephone; greets facility and program guests and provides prompt, courteous and friendly customer services to the public, to maintain positive customer relations.
• When necessary, handles minor disciplinary issues or rules interpretation at City facilitated programs and venues according to Parks and Recreation Department policies and procedures.
• Assists in promoting and coordinating city-wide special events, including event setup and tear down.
• Assists in managing a variety of administrative activities including computer records; operate computer registration/reservation system, forming lesson plans for programming.
• Facilitates and manages use of Das Rec amenities and facilities such as basketball, volleyball, pickleball, futsal and other equipment.
• Maintains facility cleanliness and is active in presenting a clean, comfortable and safe environment; responsible for reporting potential and existing safety issues or concerns to supervisors to ensure patron safety.
• Performs other duties as assigned or required.

Education and Experience:

Performs other duties as assigned or required.

Required Licenses or Certifications:

• Must possess a valid Texas Driver’s License.
• Must possess or be able to obtain within six months of employment: Community First Aid and Safety/Cardiopulmonary Resuscitation (CPR) /Automated External Defibrillator (AED) certification.

Required Knowledge of:

• Operational characteristics, services and activities of recreation and athletic facilities.
• Principles and practices of recreation, youth and adult sport leagues and athletic program and/or camp and special event planning and coordination.
• Principles and practices of customer service.
• Federal and State safety laws and regulations.

Required Skill in:

• Interpreting customer needs and expectations and solving customer service and public relations issues.
• Analyzing problems, providing alternatives, and identifying solutions in support of established goals.
• Responding to emergencies and determining corrective actions using available resources.
• Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.
• Effective, clear and concise communication, both verbally and in writing with staff, members and guests of all ages.

Your work environment:

Work is performed in an office environment; outdoors in all weather conditions, with potential exposure to hazardous chemicals; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds. Must be able to work irregular hours including weekdays, weekends, holidays and evenings. May be required to work immediately before, during or after an emergency or disaster. NOTE: This position is designated safety and/or security sensitive.

The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

In New Braunfels, ‘ist das Leben schon!’ (Life is good!). At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?