Part-Time Program Director - Sponsored Residential Services

HANDS OF UNITY MENTAL HEALTH SKILLB; Virginia; On-site; USD 35,000 - 55,000; Part time

Job summary

Hands of Unity, LLC is seeking an experienced, organized, and dependable Part-Time Program Director to oversee our Sponsored Residential Services Program. The role focuses on ensuring ISP and service documentation accuracy, timely reporting, and regulatory compliance in Virginia.

The ideal candidate will have ID/DD experience and knowledge of DBHDS standards, with a proven ability to manage deadlines, coordinate with sponsors and DSPs, and support continuous quality improvement in a residential

Qualifications

• Experience with ID/DD populations and sponsored residential services.
• Knowledge of DBHDS regulations and Medicaid waiver requirements.
• Experience developing and reviewing ISPs, quarterly reports, and documentation.
• Strong organizational, communication, and time-management skills.
• Ability to manage multiple deadlines and maintain accurate records.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to work independently while collaborating with a team.

Responsibilities

• Develop, write, and submit ISPs and required supporting documentation on deadlines.
• Monitor ISP implementation and ensure services align with each plan.
• Review quarterly reports for accuracy and sign off as appropriate.
• Maintain accurate daily service documentation and ensure compliance.
• Support staff training and sponsor coordination and meetings.
• Assist with internal audits, licensing reviews, and corrective actions.

Skills

Time management

Attention to detail

Documentation

Regulatory compliance

Education

Bachelor's degree in Human Services

Tools

Therap

EHR systems

Job description

Job Description

Hands of Unity, LLC is seeking an experienced, organized, and dependable Part-Time Program Director to assist with overseeing our Sponsored Residential Services Program.

The ideal candidate will have experience working with individuals with intellectual and developmental disabilities (ID/DD), strong knowledge of Virginia Department of Behavioral Health and Developmental Services (DBHDS) regulations, and experience with Individual Support Plans (ISPs), quarterly reports, and documentation compliance.

This position is responsible for ensuring that individual service plans, quarterly reports, and daily service documentation are accurate, completed on time, and maintained in accordance with agency policies and applicable DBHDS and DMAS requirements.

The Program Director will also work closely with residential sponsors, Direct Support Professionals (DSPs), support coordinators, and agency leadership to promote quality services and regulatory compliance.

Key Responsibilities

Individual Support Plans (ISPs) and Service Planning

• Develop, write, review, update, and submit Individual Support Plans (ISPs) and required supporting documentation within established deadlines.
• Ensure ISPs accurately reflect each individual's goals, needs, outcomes, and required supports.
• Complete ISP Part V documentation and other assigned service-planning requirements.
• Monitor ISP implementation and ensure services are provided according to each individual's approved plan.
• Coordinate with support coordinators, sponsors, and other team members regarding ISP updates and changes in individual needs.

Quarterly Reports and Documentation Oversight

• Review quarterly reports for accuracy, completeness, and consistency with ISP goals and documented progress.
• Approve and sign off on quarterly reports as authorized by agency policy.
• Ensure quarterly reports are completed and submitted within required timelines.
• Review daily progress notes and service documentation for accuracy, quality, and compliance.
• Identify missing, incomplete, or inaccurate documentation and communicate necessary corrections.
• Follow up with sponsors and DSPs to ensure documentation corrections are completed promptly.
• Monitor documentation submission deadlines and maintain organized records.

Program Oversight and Regulatory Compliance

• Assist with monitoring the Sponsored Residential Program to ensure compliance with applicable DBHDS, DMAS, and agency requirements.
• Conduct routine reviews of individual records and program documentation.
• Assist with internal audits, licensing reviews, and corrective action plans.
• Identify compliance concerns and communicate findings to agency leadership.
• Support ongoing quality improvement efforts.
• Assist with ensuring that individual rights, health, safety, and well-being remain priorities.

Staff Training and Sponsor Support

• Assist with coordinating and facilitating required staff and sponsor training.
• Provide guidance to sponsors and DSPs regarding documentation expectations, ISP implementation, and agency procedures.
• Assist with new sponsor and employee orientation.
• Monitor assigned training requirements and follow up on outstanding training documentation.
• Provide ongoing support and technical assistance to residential sponsors.
• Participate in sponsor meetings, team meetings, and service-planning meetings as needed.

Communication and Collaboration

• Maintain professional communication with sponsors, DSPs, support coordinators, families, guardians, and agency leadership.
• Address documentation and service concerns in a timely manner.
• Provide regular updates to agency leadership regarding program compliance, outstanding documentation, and required corrections.
• Assist with additional program-related administrative responsibilities as assigned.

Qualifications

Required Qualifications

• Experience working with individuals with intellectual and developmental disabilities.
• Experience in sponsored residential, group home, or other ID/DD residential services.
• Knowledge of DBHDS regulations and Virginia Medicaid waiver service requirements.
• Experience developing and reviewing ISPs, quarterly reports, and service documentation.
• Strong organizational, communication, and time-management skills.
• Ability to manage multiple deadlines and maintain accurate records.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to work independently while collaborating with a team.
• Ability to maintain confidentiality and handle sensitive information professionally.

Preferred Qualifications

• Bachelor's degree in Human Services, Psychology, Social Work, Healthcare Administration, or a related field.
• Previous experience as a Program Director, Program Manager, Residential Coordinator, or similar supervisory position.
• Experience using Therap or other electronic health record/documentation systems.
• Experience with DBHDS licensing reviews, compliance audits, and corrective action processes.
• Experience training or supervising Direct Support Professionals and residential sponsors.

Candidates must meet all applicable regulatory qualifications for the responsibilities assigned to this position.

Work Schedule

This is a part-time position, with scheduling based on program needs.

The selected candidate must be available to meet documentation deadlines, participate in scheduled meetings, and provide support to residential sponsors as needed.

Some flexibility may be required during licensing reviews, audits, or other program-related activities.

What We Are Looking For

We are looking for someone who is dependable, detail-oriented, and committed to providing quality services to individuals with developmental disabilities.

The ideal candidate understands the importance of accurate documentation, meeting deadlines, maintaining compliance, and supporting residential sponsors in providing person-centered services.

This position is a great opportunity for an experienced professional who enjoys program oversight, documentation management, and helping a residential program operate successfully