PART-TIME - Police Desk Attendant

Parkridge Health System; Park Ridge (IL); On-site; USD 25,000 - 33,000; Part time

Job summary

City of Park Ridge is seeking a detail-oriented Desk Attendant for the Police Department. This part-time role provides operational and administrative support and delivers courteous service to the public. Weekend and holiday availability is required, with additional weekday coverage as needed.

Training will be provided during weekdays. Responsibilities include greeting visitors, monitoring access, coordinating between shifts, using CAD and LEADS to retrieve data, filing basic reports, and

Qualifications

• High school diploma or equivalent required.
• At least 1 year of admin support or customer service experience.
• Prior public safety experience preferred.
• Must obtain LEADS certification upon hire.

Responsibilities

• Serve as the first point of contact at the police desk for visitors and callers.
• Monitor City Hall and prisoner cell access via video surveillance.
• Relay updates between shifts and assist field personnel with information requests.
• Use LEADS, CAD, and other systems to retrieve, forward incident data.
• Complete basic police reports and maintain department files.
• Activate weather sirens when directed.

Skills

Customer service

Administrative support

Communication skills

Education

High school diploma or equivalent

Tools

LEADS system

Cook County CAD

Job description

About the Role:
The City of Park Ridge is seeking a detail-oriented and dependable individual to join our Police Department as a Desk Attendant. This position plays a critical role in providing operational and administrative support to the department, while also delivering responsive, courteous, and efficient customer service to the public.
This part-time role requires availability on weekends and holidays, with additional coverage during the week as needed. All new hires will undergo weekday training.

Key Responsibilities:

• Serve as the first point of contact at the police desk, greeting and assisting visitors and callers.
• Monitor City Hall and prisoner cell access using video surveillance systems.
• Communicate relevant updates between shifts and assist field personnel with requests for information.
• Utilize Cook County CAD, LEADS, and other systems to retrieve, monitor, and forward incident-related data.
• Complete basic police reports and maintain organized departmental files and records.
• Activate emergency alert systems such as the weather warning siren when directed.

Qualifications:

• High school diploma or equivalent required.
• At least one (1) year of experience in administrative support or customer service.
• Prior experience in a public safety environment preferred.
• Must obtain LEADS certification upon hire.
• Strong communication skills and attention to detail.
• Ability to handle confidential information with discretion.

The City of Park Ridge typically hires at the starting point of the stated salary range; however, we value experience and qualifications and encourage all interested applicants to apply.

The City of Park Ridge is an Equal Opportunity Employer. We welcome all qualified applicants and do not discriminate based on any protected status under federal, state, or local law, including the Illinois Human Rights Act.