Pharmacy Technician II
Position Summary:
Provide world-class customer service in stores as a Pharmacy Technician II, aiming to satisfy every customer's needs by exceeding expectations and making each shopping visit enjoyable. Treat customers and employees ethically and respectfully, promoting an inclusive and efficient work environment. Emphasize safety and accuracy when handling patient needs as a responsible community member.
Essential Job Functions:
- Assist store leaders and associates in delivering a positive customer shopping experience and enhance Harris Teeter’s reputation for excellent service.
- Demonstrate commitment to making customers feel welcome, important, and appreciated.
- Accurately and efficiently enter and process patient information and transactions.
- Count, measure, and prepare products according to laws, regulations, policies, and ethics.
- Follow staging procedures appropriately.
- Maintain records related to pharmacy functions, volume, and sales.
- Perform post-fill audits to verify prescription information matches records.
- Follow company guidelines regarding registers, payments, and transactions.
- Display a positive attitude during interactions.
- Inspect pharmacy equipment and notify management of repairs.
- Adhere to safety procedures and report illegal activities.
- Assist pharmacists in all responsibilities except those requiring a licensed pharmacist’s judgment.
- Perform essential functions with or without reasonable accommodations.
- Maintain a respectful business image and never be rude to patients or customers.
- Assist in data entry, inventory, stocking, dispensing, reporting, and sales of prescriptions.
- Keep the pharmacy and related areas clean and organized.
- Comply with laws regarding pharmacy operations and sales.
Behaviors/Skills:
- Achieve results through teamwork, inclusivity, accountability, and collaboration.
- Communicate effectively and candidly, actively listen, and provide clear directions.
- Provide exceptional customer service consistently.
- Execute tasks with excellence, setting expectations and solving problems.
- Lead change and innovation through positive influence, demonstrating leadership qualities and embracing technology.
- Puts patients and safety first, exceeding expectations and ensuring safety conditions.
- Strive for reliability and punctuality, notifying supervisors of delays or absences in advance.
- Possess effective verbal and written communication skills.
- Capable of basic arithmetic, including addition, subtraction, and calculating discounts.
- Learn and comply with HIPAA regulations, maintaining confidentiality.
- Lift up to 20 lbs occasionally.
Qualifications:
Must be able to perform all essential duties satisfactorily. Reasonable accommodations may be made for disabilities.
- Must be 18 years or older.
- High school diploma or equivalent required; previous experience preferred.
- Obtain National Certification within 21 months of employment if enrolled in the National Standards Training Program, or within 9 months if enrolled in PTU 101.
- Complete required training within specified timeframes.
Additional Information:
- Posting Date: May 9, 2025