Part-Time Pharmacy Call Center Technician in Tampa

Walgreens; Tampa (FL); Remote; USD 26.174 - 31.684; Teilzeit

Zusammenfassung

Walgreens Call Center Technician in Tampa, FL seeks a capable pharmacy technician to support patient enrollment and prescription processing. You will enter data into Walgreens systems, handle requests, and ensure HIPAA-compliant communication with patients and prescribers.

The role requires a high school diploma or GED, basic computer skills, and a pharmacy technician certification or state license. Bilingual English/Spanish is preferred; 90-day licensure target applies.

Qualifikationen

• High school diploma or GED; 18+ years old.
• Basic computer skills: power on, mouse, browser, forms.
• Keyboard skills: 25 wpm minimum.
• Clear written and verbal communication.
• 1 year as Pharmaceutical Technician or 18 months with state certification or national certification.
• Customer service experience with internal/external clients.
• Keyboard skills 35+ wpm.
• Fluency in Spanish and English preferred.
• Must obtain/maintain active technician license or certification within 90 days.

Aufgaben

• Process new patient enrollment by entering prescription data.
• Handle prescription requests and refills per HIPAA guidelines.
• Troubleshoot missing information and data-entry issues.
• Manage patient communications via calls, chat, and email; outbound as needed.
• Resolve third-party rejections by reviewing claims and resubmitting.
• Call insurers to obtain information, approvals, or resolve denials.
• Support pharmacists on-site and off-site; report issues to supervisors.
• Maintain an active technician license/certification throughout employment.

Kenntnisse

Communication skills

HIPAA compliance

Data entry

Typing speed 25 wpm

Typing speed 35 wpm

Customer service

Bilingual English/Spanish (preferred)

Ausbildung

High school diploma or GED

Pharmacy Technician certification/state license or national certification

Jobbeschreibung

Walgreens Call Center Technician in Tampa, FL seeks a capable pharmacy technician to support patient enrollment and prescription processing. You will enter data into Walgreens systems, handle requests, and ensure HIPAA-compliant communication with patients and prescribers.

The role requires a high school diploma or GED, basic computer skills, and a pharmacy technician certification or state license. Bilingual English/Spanish is preferred; 90-day licensure target applies.