Part-Time Personal Shopper: Elevate Customer Service & Orders

Harristeeter; Holly Springs (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Harris Teeter in Holly Springs, NC is seeking a part-time associate who will receive training and work in a role with extensive customer contact. The job emphasizes delivering Excellent Care Of Our Customers and performing personal shopper duties, including loading customer orders and acting as a bagger or cashier during slower times.

The successful candidate will be expected to demonstrate courteous, helpful, and prompt service, follow store policies, and maintain a clean, safe store

Qualifications

• Associates must be at least 18 years of age.

Responsibilities

• Customer Service: highest level of customer service; never be rude to a customer under any circumstance.
• Follow through on customer requests; contact the manager-on-duty if you cannot say yes to a customer’s request.
• Full focus on the customer and bagging their order: eye contact, smile, genuine and enthusiastic speech, greet customers and accompanying family members.
• Maintain work area; download and process internet orders; operate POS; bag and stage orders; load grocery orders; complete all required paperwork; communicate with customers and store associates.
• Present a professional image; dress and groom per company policy; maintain neat appearance.
• Be reliable and punctual; notify management 2 hours before shift if late or if absent.
• Communicate in English with customers and fellow associates; assist locating products and relay information to management.
• Inform management of missing items, incorrect prices, or changed signage; adapt to busy periods with cleanliness and organization.
• Understand Customer Service and Personal Shopper operations; adapt to shifting priorities and multitask.
• Provide assistance to fellow associates and keep store clean; follow Health Department rules and sanitation procedures.
• Follow safety regulations; report accidents or hazards; ensure safe handling of chemicals per program.
• Establish a trustworthy, respectful, and integral working environment; be a team player.
• Comply with company standards, policies, and procedures; perform essential job functions during scheduled hours.

Job description

Harris Teeter in Holly Springs, NC is seeking a part-time associate who will receive training and work in a role with extensive customer contact. The job emphasizes delivering Excellent Care Of Our Customers and performing personal shopper duties, including loading customer orders and acting as a bagger or cashier during slower times.

The successful candidate will be expected to demonstrate courteous, helpful, and prompt service, follow store policies, and maintain a clean, safe store