Part-Time Personal Banking Representative

Citizens Bank; Pacific, Northern (MO, KY); Hybrid; USD 18,000 - 23,000; Part time

Benefits offered by this job

401k with company match

Tuition assistance

Volunteer opportunities

Company outings

Job summary

Citizens Bank is seeking a Personal Banking Representative to greet and assist customers in person or by phone. You will handle transactions, answer questions, and promote banking products in a team-focused environment.

The role emphasizes friendly, consistent service across drive-up, lobby, and digital channels, with opportunities to help customers through online banking and wallet solutions. Hours are 20–25 per week, including Saturdays.

Responsibilities

• Provide superior service by waiting on customers via drive-up, lobby, and phone
• Complete transactions such as cashing checks, taking deposits, etc.
• Assist with debit card inquiries from issuing cards to handling disputes
• Utilize technology to assist customers with online banking and digital wallets
• Complete new account requests
• Promote products and services that fit our customer needs and improve the customer experience

Job description

Description

At Citizens Bank, it is our mission to create a great place to bank, work, and live. As a Personal Banking Representative, you are the first person people talk to whether doing business in person or on the phone. To succeed in this role, you are a team-oriented individual with a zealous attitude.

Main Responsibilities:

• Provide superior service by waiting on customers via drive-up, lobby, and phone
• Complete transactions such as cashing checks, taking deposits, etc.
• Assist with debit card inquiries from issuing cards to handling disputes
• Utilize technology to assist customers with various banking products and services such as online banking and digital wallets
• Complete new account requests
• Improve our customer experience by being a friendly, familiar face and promoting products and services that fit our customer needs.

Schedule:

• 20-25 hours a week
• Saturday 8:30-Noon

Citizens Bank provides an atmosphere where you enjoy your job! After all, part of our mission is creating a great place to work! In addition, we provide company and family outings, volunteer opportunities, 401k with company match, tuition assistance and more!

Do you have the skills necessary for this role? Looking to join a company with an amazing company culture?

Citizens Bank is an Equal Opportunity Employer and participates in E-Verify. E-Verify is a web-based system administered by SSA and U.S. Citizenship and Immigration Services that confirms employment eligibility of employees.