Part-Time Personal Banking Advisor

BMO Harris Bank; Waukegan (IL); On-site; USD 42,000 - 61,000; Part time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Job summary

BMO Harris Bank in Waukegan, IL is seeking a part-time Customer Service Advisor to deliver exceptional service to customers and prospects. You will identify needs and guide customers on financial solutions while collaborating with branch partners to achieve business goals.

You will welcome customers in the lobby, discuss banking channels, handle transactions, and support operations. This role offers a flexible schedule around 20 hours weekly with opportunities to grow in a supportive, compliant

Qualifications

• 1–2 years of relevant experience in customer service or sales desirable.
• Confident with using tablets, smartphones, and online tools.
• Strong communication and collaboration abilities.
• Ability to guide customers through banking channels and products.
• Focus on delivering a personal customer experience.

Responsibilities

• Welcomes and guides customers in the lobby, offering digital banking options.
• Conducts needs-based conversations to identify banking opportunities.
• Delivers personal banking and investment advice when appropriate.
• Processes transactions and supports branch operations.
• Keeps customer information accurate and up-to-date.

Skills

Sales-oriented

Customer service

Communication skills

Interpersonal skills

Problem solving

Team collaboration

Attention to detail

Adaptability

Job description

BMO Harris Bank in Waukegan, IL is seeking a part-time Customer Service Advisor to deliver exceptional service to customers and prospects. You will identify needs and guide customers on financial solutions while collaborating with branch partners to achieve business goals.

You will welcome customers in the lobby, discuss banking channels, handle transactions, and support operations. This role offers a flexible schedule around 20 hours weekly with opportunities to grow in a supportive, compliant