Part-Time Personal Banking Advisor

Bank N.A.; Mesa (AZ); On-site; USD 21,000 - 34,000; Part time

Job summary

Bank N.A. is seeking a part-time Retail Banking Associate in Mesa, AZ, to deliver exceptional service to customers and prospects.

You will identify needs, offer financial solutions, and guide customers through digital and self-serve options to make banking easy, fast, and secure. In this lobby leader role, you will work with branch colleagues and partners to drive personal banking and credit card opportunities, perform transactions, and assist with daily branch operations while ensuring

Qualifications

• 1-2 years of relevant experience desirable or equivalent education/experience.
• Confident with using social media, tablets, smartphones, online tools and apps.

Responsibilities

• Deliver exceptional service to customers and prospects.
• Identify customer needs and advise on financial solutions in customers' best interests.
• Collaborate with branch and BMO partners to deliver the customer experience and business objectives.
• Guide customers to digital/self-serve options to streamline banking.
• Assist in client conversations about banking services and channels.
• Process customer transactions with accuracy and efficiency.
• Contribute to branch business results and overall customer experience.
• Follow risk, compliance, and regulatory requirements to safeguard customer assets.

Skills

Customer service

Sales

Interpersonal skills

Active listening

Problem solving

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Bank N.A. is seeking a part-time Retail Banking Associate in Mesa, AZ, to deliver exceptional service to customers and prospects.

You will identify needs, offer financial solutions, and guide customers through digital and self-serve options to make banking easy, fast, and secure. In this lobby leader role, you will work with branch colleagues and partners to drive personal banking and credit card opportunities, perform transactions, and assist with daily branch operations while ensuring