Part-Time Permit Technician (Engineering Division)

City of Pleasant Hill; Pleasant Hill (CA); On-site; USD 48,000 - 64,000; Part time

Job summary

City of Pleasant Hill is seeking a part-time Permit Technician to perform technical and office support in the Engineering division. You will review permit applications, track plans, calculate fees, and issue over-the-counter permits while providing information to the public.

The position requires 24.5–37 hours weekly with a typical schedule of 32 hours, Monday through Thursday. Hourly pay ranges from $35.07 to $46.52, depending on experience and qualifications.

Qualifications

• Three years of office support experience with public contact.
• At least one year in Engineering or Building department preferred.

Responsibilities

• Review permit applications related to building, site development, and occupancy; check plans for completeness and basic review.
• Calculate and collect permit fees; issue over-the-counter permits; track plans through the permitting process.
• Provide information to visitors and respond to inquiries by phone and at the counter; maintain records and prepare reports.
• Coordinate with inspectors, finance, and other departments to ensure timely plan checks and approvals.

Skills

Plan review knowledge

Office procedures

English proficiency

Communication

Data entry

Education

Associate degree in public administration, architecture, or related field

Tools

Permitting software

Computer systems

Permit maintenance systems

Job description

The Permit Technician will perform a variety of responsible technical and office support work in the Engineering division. Work may include reviewing permit applications relating to building, site development, construction, mapping, encroachment or occupancy; checking plans for completeness and performing basic review for permits; tracking plans and applications through the permitting process; calculating permit fees and issuing over the counter permits; performing a variety of office support activities, which may include telephone and counter reception, provision of factual information to visitors, receipt of payments, word processing, data entry and record keeping, report preparation and filing, and other related work as assigned. This position receives general supervision from the Public Works Director or designee, and exercises no direct supervision over staff.

SPECIALEMPLOYMENTINFORMATION:

This is a part-time position requiring a minimum of 24.5 hours per week, up to 37 hours per week. The schedule will typically be 32 hours per week, Monday through Thursday, with some flexibility with days and hours.

Hourly Rate: $35.07 to $46.52 (Placement in range depends on experience and qualifications)

EXAMPLES OF DUTIES

• Providecustomerservicebyrespondingtogeneralpublic,developer,andagencyinquiriesbyphoneandatthe counter; provide information regarding building, encroachment and grading permit policies and application procedures; and work cooperatively with property owners, contractors, architects, developers, engineers or theirrepresentatives to resolve questions regarding permit issuance and permit fees.
• Mayreviewbuilding,trafficcontrolorengineeringplansandspecificationsforcompletenessandconformanceto application requirements and regulations; ensure that required permits have been obtained; verify contractor licensing;routeplanstoappropriatedepartmentsforreviewandsignoff;trackplansandensuretimelyreturns; prepareandtrackplanpacketsforplancheckbyoutsidecontractservices;andcompilesplancheckcomments.
• Calculate,collectandrecordpermitapplicationandplancheckfees;coordinatefeecollectionwithstaff;issue building,grading,encroachment,andoverthecounterpermitsfordevelopmentprojects;andcoordinatebond releases with finance staff and contractors.
• Coordinatewithoutsideagenciestoensureallnecessaryapprovalsacquiredbeforeissuingpermits.
• Work closely with Code Enforcement Officer on code compliance issues to ensure community concerns are addressed and building code is adhered to.
• Assistinschedulingdailybuildingorengineeringinspections;monitorDivisioninspectionphoneline;and coordinate utility releases with building inspectors and utility company.
• Maintaindepartmentrecords,fileandotherreferencematerials;compileanddisseminatedataregardingpermit activity and fee collections; prepare and edit correspondence, plan check comments and various technical and statistical reports.
• Establish positive working relationships with building contractors, developers, engineers, representatives of communityorganizations,state/localagencies,associations,Citymanagementandstaff,andthegeneralpublic.
• Perform related duties as assigned.

TYPICAL QUALIFICATIONS

Knowledge of:

• Buildingandmunicipalcodesectionsasrelatedtopermitprocessesandinspectionprocedures;various constructionmethodsandterminology;realpropertydescriptionandterminology;basicresearchmethodsusedin the collection, tabulation, analysis and application of building inspection data.
• Relateddepartmentalpoliciesandprocedures.
• Modern office practices, procedures, methods and equipment, including computer systems and software, including specialized permit maintenance systems.
• Englishusage,spelling,grammarandpunctuation.

Ability to:

• Read,interpretandreviewplans,blueprintsandsupportingdocumentation;interpret,applyandexplain applicable laws, codes and regulations.
• Useinitiativeandsoundjudgmentwithinestablishedproceduralguidelines.
• Organize,coordinateandcarryoutassignedfunctionsandactivities.
• Compile and maintain complex and extensive records, analyze and compile technical and statistical information, and prepare detailed reports.
• Workindependentlyintheabsenceofsupervisionandshiftprioritiesasneeded.
• Communicate clearly and concisely, both orally and in writing.
• Workcooperativelywithotherdivisions,Cityofficialsandoutsideagencies;facilitatecooperationinpressuredor confrontational situations.
• RepresentdivisionandtheCityasrequiredwithdiplomacyandtact.
• Interpretandapplypolicies,lawsandregulations.
• Operateandusemodernofficeequipment,includingcomputerequipmentandsoftware.Experienceinutilizing permitting software would be preferred.
• Maintainconfidentialdataandinformation.
• Utilizeacomputerandtypeataspeednecessaryforadequateperformanceofassignedduties.
• Establishandmaintaineffectiveworkingrelationshipswiththosecontactedinthecourseofwork.

Experience & Education:

Anycombinationofexperienceandtrainingthatwouldlikelyprovidetherequiredknowledgeandabilitiesisqualifying. A typical way to obtain the knowledge and experience would be:

Experience:

Three(3)yearsofofficesupportexperienceincludingpubliccontactandatleastoneyearworkinginanEngineering or Building department.

Education:

Associates degree in public administration, architecture, or other closely related field.

ADDITIONAL INFORMATION

Selection:

The most qualified candidates will be invited for an oral board interview, based on background and experience as evidenced by their application and supplemental questionnaire responses. A written test may be administered. To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member on the oral board interview.

Employment Information

Employmentoffersarecontingentuponsuccessfulcompletionofapre-employmentphysicalexamandbackground check, including fingerprinting.

ImmigrationReform&Control Act

TocomplywiththeImmigrationReformandControlAct,allnewemployeesarerequiredtoprovideproofofU.S. citizenship or authorization to work in the United States on their first day of employment.

EqualOpportunity Employer

TheCityofPleasantHillisanEqualOpportunityEmployer.InaccordancewiththeAmericanswithDisabilitiesActof 1990(ADA),requestsforspecialaccommodationsduringanystageoftheexaminationprocessshouldbemadein advance to the Human Resources Department.

Questions? Contact: Colleen Duran, HR Analyst,

[e-mail] [phone]