Part-time Patient Service Representative

Weil Foot & Ankle; Libertyville (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player in foot and ankle care is seeking a Part-Time Patient Services Representative to join their dedicated team. In this role, you will be the welcoming face for patients, ensuring they are greeted warmly and checked in efficiently. Your responsibilities will include scheduling appointments, assisting with patient inquiries, and managing the checkout process. This is a fantastic opportunity to work in a patient-focused environment where you can contribute to improving lives through exceptional care. If you thrive in a fast-paced setting and possess strong communication skills, this position is perfect for you.

Qualifications

• High school diploma or GED required; 2 years in healthcare preferred.
• Good verbal and written communication skills are essential.

Responsibilities

• Greet and check in patients, schedule appointments, and assist with office duties.
• Collect patient information including insurance and co-pay details.

Skills

Verbal communication skills

Written communication skills

Adaptability

Patient-focused

Education

High school diploma or GED

2 years in a healthcare field

Tools

Basic computer skills

Office equipment

Job description

Description

For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continue with that growth strategy. As our family expands, we stand by our core values, which include: integrity, excellence, trust, caring, tradition, and innovation.

POSITION SUMMARY

We are looking for a Part-Time Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments, and following through with the checkout process. The PSR will also assist with office duties as needed.

DUTIES AND RESPONSIBILITIES

1. Greet patients
2. Check in patients and assist with individual concerns, as they arise
3. Collect appropriate information including insurance overview, co-pay and deductible assignment, and open balances
4. Other tasks, as assigned

QUALIFICATIONS/EDUCATION/CRITICAL SKILLS

1. High school diploma or GED required
2. 2 years in a healthcare field preferred
3. Good verbal and written communication skills
4. Basic knowledge of computers and office equipment
5. Patient-focused with the ability to work independently
6. Capability to adapt quickly and thrive in a fast-paced environment

PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS

1. While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
2. Specific vision abilities required by this job include close vision, distance vision, and depth perception
3. Must be able to lift/carry up to 25lbs

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.