Part-time Patient Service Representative

Balancehealth; Elmwood Park (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Part-Time Patient Services Representative to enhance patient experiences in a dynamic healthcare environment. This role involves greeting patients, managing appointments, and ensuring smooth checkouts while providing compassionate support. The ideal candidate will thrive in a fast-paced setting, demonstrating strong communication skills and a commitment to patient care. Join a team that values integrity and excellence, and contribute to a mission focused on improving lives through advanced foot and ankle care. If you are adaptable and passionate about healthcare, this opportunity awaits you.

Qualifications

• High school diploma or GED required with 2 years in healthcare preferred.
• Good communication skills and patient-focused mindset are essential.

Responsibilities

• Greet and check in patients, schedule appointments, and assist with checkout.
• Collect insurance information and handle patient concerns.

Skills

Verbal Communication

Written Communication

Patient-Focused Care

Adaptability

Education

High School Diploma or GED

Tools

Basic Computer Skills

Office Equipment

Job description

Join to apply for the Part-time Patient Service Representative role at Balance Health

Description

For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition, and innovation.

Job Type: Part-time

Position Summary: We are looking for a Part-Time Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments, and following through with the checkout process. The PSR will also assist with office duties as needed.

Duties And Responsibilities:

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignment, and open balances
• Other tasks, as assigned

Requirements:

• High school diploma or GED required
• Minimum of 2 years in a healthcare position preferred
• Good verbal and written communication skills
• Basic knowledge of computers and office equipment
• Patient-focused with the ability to work independently
• Capability to adapt quickly and thrive in a fast-paced environment

Scheduling: Must have flexibility: Monday- Friday

Physical Demands/ Environmental Factors: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status, or disability. If you have a disability or special need that requires accommodation, please let us know.

• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
• Specific vision abilities required by this job include close vision, distance vision, and depth perception
• Must be able to lift/carry up to 25lbs

American With Disabilities Act (ADA) Specifications: Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations.

Seniority level: Entry level

Employment type: Part-time

Job function: Health Care Provider

Industries: Hospitals and Health Care