Part Time Patient Care Coordinator

Professional Physical Therapy; Woburn (MA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in healthcare is seeking a compassionate Patient Care Coordinator to enhance patient experiences. This part-time role involves greeting patients, managing appointments, and ensuring accurate information flow. The company values teamwork and integrity, providing a welcoming environment for both staff and patients. If you're passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you. Join a dedicated team committed to high-quality care and enjoy benefits like paid sick time and a monthly bonus incentive.

Benefits

Paid Sick Time

Monthly Bonus Incentive

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate patient information.
• Manage appointment scheduling and respond to patient inquiries.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Multitasking

Education

High School Diploma

Tools

Computer Skills

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a part-time Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities:

• Greet and check in patients, ensuring accurate and complete patient information
• Collect copays and patient balances as needed
• Manage appointment scheduling
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional
• Collect and update patient information
• Assist with administrative tasks such as data entry and maintaining patient records

Requirements:

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems

Benefits:

Earn paid sick time based on MA sick leave law

Monthly Bonus Incentive

Additional Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: IT Services and IT Consulting