Part-Time Patient Access Pro (As Needed)

R1 RCM Holdco Inc.; Austin (TX); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Part-Time PRN Patient Registration Representative in Austin, TX. You will support patient check-in, gather information, and help patients navigate insurance details in a fast-paced hospital setting.

You’ll work across systems, coordinating with care teams to ensure timely access to care while delivering compassionate service to patients and families. Training is provided to learn registration processes and insurance verification, with a strong focus on patient experience.

Qualifications

• Provide exceptional customer service and assist patients and families with check-in across systems.
• Answer phones and gather accurate patient information quickly.
• Explain insurance and registration basics with clarity and compassion.
• Collaborate with care teams to ensure smooth patient flow.
• Must pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients and collect demographics across multiple systems.
• Answer phones and collect information for timely access to care.
• Support patient registration while minimizing delays.
• Coordinate with nurses and clinicians to ensure patient flow.
• Learn insurance verification and registration processes through training.

Skills

Customer service

Communication

Multitasking

Attention to detail

Empathy

Telephone skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Part-Time PRN Patient Registration Representative in Austin, TX. You will support patient check-in, gather information, and help patients navigate insurance details in a fast-paced hospital setting.

You’ll work across systems, coordinating with care teams to ensure timely access to care while delivering compassionate service to patients and families. Training is provided to learn registration processes and insurance verification, with a strong focus on patient experience.