Part-Time Parks & Recreation Building Attendant

City of Urbandale; Urbandale (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

IPERS eligibility

Flexible hours

Job summary

The City of Urbandale is seeking part-time Building Attendants to help open, close, and secure recreation facilities during events, leagues and rentals. You will enforce policies, assist patrons, and support staff to ensure safe, smooth operations.

Roles are PRN with flexible hours across weekdays, evenings, and weekends. Prior experience in customer service is useful, and a valid driver's license is required.

Qualifications

• Must be at least 16 years old.
• Must have a valid driver's license.
• Must successfully complete post‑offer, pre‑employment checks (reference checks, background/motor vehicle report).

Responsibilities

• Open, close, and secure facilities at scheduled times.
• Monitor events and enforce facility guidelines.
• Assist with setup, cleanup, and light custodial tasks.
• Serve as liaison between renters, participants, and staff.
• Take payments for rentals and complete reports as needed.
• Provide tours and information to public regarding rentals.

Skills

Valid driver's license

Customer service

Safety awareness

Problem solving

Job description

Summary Description

The City of Urbandale is accepting applications for Parks & Recreation Building Attendants. The Building Attendant is a part-time, year-round position responsible for assisting with the opening, closing, and securing of recreation facilities during events, leagues, rentals, and public use. Staff in this role help ensure the facility operates safely and smoothly by enforcing policies, assisting patrons, and supporting Recreation Coordinators with facility operations. Building Attendants are scheduled as needed (PRN) and oversee facility rentals and activities but are not responsible for planning programs or managing leagues.

Summary Description

The City of Urbandale is accepting applications for Parks & Recreation Building Attendants. The Building Attendant is a part-time, year-round position responsible for assisting with the opening, closing, and securing of recreation facilities during events, leagues, rentals, and public use. Staff in this role help ensure the facility operates safely and smoothly by enforcing policies, assisting patrons, and supporting Recreation Coordinators with facility operations. Building Attendants are scheduled as needed (PRN) and oversee facility rentals and activities but are not responsible for planning programs or managing leagues.

Responsibilities include preparing the facility before events by unlocking the building, checking cleanliness and safety, and ensuring the space is ready for guests. During events, attendants monitor activities, enforce facility guidelines, and serve as the main point of contact for renters and guests. Duties also include light custodial tasks, assisting with setup and cleanup, conducting post-event walkthroughs, and securing the facility while reporting any issues to supervisors.

This role offers flexible hours across weekdays, evenings, and weekends, making it perfect for those balancing school, family, or other responsibilities.

Visit our PARKS & RECREATION site to see what's happening within the Urbandale Parks & Recreation Department.

Routine Job Duties/Responsibilities

• Implement regular inspection in all facility areas to ensure activities are conducted safely and appropriately.
• Open, close, and secure facilities at mentioned times.
• Performs cleaning duties and ensures cleanliness in all facility, storage areas and restrooms.
• Guide participants and other staff.
• Enforce and comply with all established policies and procedures.
• Sanitize all high-touch, high-frequency areas after the program completes for the day.
• Make oneself visible at all times to renters and all program participants.
• Checks to see that equipment, buildings and sites are cleaned up and in proper order.
• Oversees activities at the facility, including checking in and out rental equipment.
• Acts as a liaison between general public and Parks and Recreation Department.
• Collects fees associated with rentals or programs. Completes necessary reports associated with rentals.
• Handles basic problems and/or complaints that arise.
• Performs clerical duties.
• Oversees public drop-in use and assists walk-in patrons.
• Provides tours and information to public regarding rentals.
• Answers phone and fields questions from the general public regarding Parks and Recreation and facility events.
• Performs general maintenance and housekeeping duties at the facility, as required.

Periodic Job Duties/Responsibilities

• Attends training sessions and other meetings as required.
• Assists in setting up and/or taking down for programs, events and rentals
• Responds to emergencies (i.e. fire alarm) and first aid needs as they arise.

Typical Qualifications

• Must be at least 16 years old.
• Must have a valid driver's license.
• Must successfully complete the following post-offer, pre-employment requirements: reference checks, drug screening, and background/motor vehicle report check.

For a complete list of desired knowledge, skills, and abilities, please refer to the JOB DESCRIPTION.

Supplemental Information

There are multiple openings available. This opportunity will be posted until filled.

For more information, please contact Chris Barkema (515-331-6783; [e-mail]) or Kyle Curley (515-331-6791; [e-mail]) at the Urbandale Parks & Recreation Department.

Candidates will receive notifications via email from www.governmentjobs.com (NEOGOV).

The City of Urbandale is an Equal Opportunity Employer. Applicants requiring reasonable accommodation should contact the Human Resources Department at [e-mail] or [phone] prior to the application deadline.

This position is not eligible for health benefits but may be eligible for IPERS. IPERS eligibility and participation will begin once an employee earns $1,000 or more in two consecutive quarters and will continue for the duration of employment.