Part-Time Paint & Customer Service Specialist

The Sherwin-Williams Company; Holly Springs (NC); On-site; USD 20,000 - 28,000; Part time

Job summary

The Sherwin-Williams Company is seeking a Part-time Customer Service Specialist for Store #3642 in Holly Springs, NC 27540. You will assist customers, answer questions about Sherwin-Williams products, and help maintain store visual standards and product knowledge.

Responsibilities include processing sales, stocking displays, tinting and mixing as needed, and supporting deliveries. The role emphasizes excellent service and meeting sales targets, with hours including evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the U.S. without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately according to policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the floor or warehouse.
• Tint and mix products to customer specs.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries when needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Spanish language

Communication

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Part-time Customer Service Specialist for Store #3642 in Holly Springs, NC 27540. You will assist customers, answer questions about Sherwin-Williams products, and help maintain store visual standards and product knowledge.

Responsibilities include processing sales, stocking displays, tinting and mixing as needed, and supporting deliveries. The role emphasizes excellent service and meeting sales targets, with hours including evenings and weekends.