Part Time Overnight House Attendant

MARCUS HOTELS INC; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Overnight Housekeeping Cleaner to join their team. This role involves maintaining the cleanliness and appearance of the hotel while providing exceptional service to guests. You'll be responsible for ensuring that public areas are spotless, setting up meeting rooms, and responding promptly to guest requests. If you have a passion for customer service and enjoy creating memorable experiences, this position offers a fantastic opportunity to contribute to a welcoming environment. Join a team that values personal connections and takes pride in delivering outstanding service.

Qualifications

• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.

Responsibilities

• Maintain cleanliness and appearance of the hotel and public areas.
• Respond quickly to guest requests and deliver housekeeping items.

Skills

Customer Service

Verbal Communication

Basic Writing Skills

Education

High School Diploma

Job description

The Kimpton Hotel Monaco Pittsburgh is hiring a Full Time Overnight Housekeeping Cleaner! Hours for this role will be 11PM-7AM Friday-Sunday.

What You'll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What You Bring

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

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