Part-time Overnight Desk Attendant, Gatton Academy

Western Kentucky University; Bowling Green (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established institution seeks a dedicated Overnight Desk Attendant for the Gatton Academy. This part-time role involves monitoring the residential lobby, providing customer service, and ensuring a safe environment for students and visitors. Ideal candidates will possess strong communication skills and the ability to maintain confidentiality. Join a vibrant academic community committed to student success and enjoy a supportive work environment with opportunities for professional growth. This position offers flexible hours during the academic year and summer camp, making it an excellent opportunity for those looking to balance work and studies.

Benefits

Partial University Tuition Waiver

Flexible Schedule

Paid Time Off

Qualifications

• Ability to maintain confidentiality regarding protected student data.
• Exceptional written and verbal communication skills are essential.

Responsibilities

• Monitor the residential lobby and desk during overnight shifts.
• Provide exceptional customer service and assist students and visitors.
• Perform clerical support and maintain accurate records.

Skills

Confidentiality

Written Communication

Verbal Communication

Microsoft Office Suite

Critical Thinking

Problem-Solving

Punctuality

Organization

Education

High School Diploma or GED

Job description

Part-time Overnight Desk Attendant, Gatton Academy

Category: Staff

Department: Gatton Academy of Math and Science

Locations: Bowling Green, KY

Posted: Apr 15, 2025

Closes: Open Until Filled

Type: Part-time

Ref.No.: PT9044

PositionID: 187363

About Western Kentucky University:

Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience. Founded in 1906, WKU is the second largest undergraduate institution in the Commonwealth of Kentucky with approximately 15,035 students and nearly 2,508 faculty and staff employees.

Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided.

Job Description:

The Carol Martin Gatton Academy of Mathematics and Science in Kentucky seeks qualified candidates for the position of Overnight Desk Clerk. This is a 10-month part-time position with a possible extension into the summer that reports to the Assistant Director of Residential Life.

Primary Duties and Responsibilities:

• Monitor the residential lobby and desk between the hours of 11:00pm to 7:00am, remaining awake and alert for the duration of the shift
• Perform rounds of Gatton Academy common spaces every two hours
• Welcome and assist students, family members, and visitors
• Check IDs of visitors and individuals signing out students
• Record students checking into and out of the program
• Answer the Gatton Academy residential desk phone and accurately direct messages to appropriate staff members
• Follow established response plans in the event of emergency or concerning activity
• Communicate via email and telephone with various Gatton Academy stakeholders
• Provide exceptional customer service
• Clerical support (file preparation, sorting, researching, etc.)
• Other duties as assigned

Essential Knowledge and Skills:

• The ability to maintain confidentiality regarding protected student data
• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office suite
• Critical thinking and problem-solving skills
• Punctual, dependable, and organized

Requirements:

• High school diploma or GED
• Availability for WKU's Fall and Spring semesters and a five-week Summer Camp
• Ability to work a rotating schedule, including weekdays and every other weekend

Compensation and Benefits:

• 10-month, part-time position (28 hours/week during academic year, up to 40 hours/week during summer camp)
• $13.00/hour
• Benefits include partial University tuition waiver once meet employment duration requirements.

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated.

The following items must be submitted through this electronic talent management system:

• Resume

You will receive email confirmation that your submission has been received. The candidate review process will generally begin as materials are received.