Part-Time Outlet Associate - Emerson Avenue

Goodwill of Central & Southern Indiana; Indiana (PA); On-site; USD 19,286; Part time

Benefits offered by this job

Wellness program

Employee Assistance Program (EAP)

20% off Goodwill retail stores

Job summary

A community-focused non-profit organization is seeking a part-time Outlet Associate to assist with operations including cashiering, sorting, and customer service. Responsibilities include maintaining cleanliness, meeting daily production quotas, and educating customers about programs. Ideal candidates should demonstrate teamwork, communication skills, and the ability to perform physically demanding tasks. Flexible scheduling and benefits like wellness programs and discounts at retail stores are offered.

Qualifications

• No degree required, experience preferred.
• Ability to lift up to 50 pounds and perform various physical tasks.
• Basic math skills for transactions and measurements.

Responsibilities

• Assist in cashiering and maintain a balanced drawer.
• Sort and move items efficiently to meet production quotas.
• Educate customers about Goodwill programs and promotions.

Skills

Cash handling

Customer service

Problem-solving

Teamwork

Attention to detail

Communication skills

Tools

Pallet jack

Double stacker

Baler

Job description

Outlet Associate – Part‑time

Location: 927 N Emerson Ave., Greenwood, IN 46143
Hourly Rate: $14.00 per hour

The Outlet Associate assists outlet leadership in achieving operational goals by performing a variety of duties such as cashiering, sorting items, quality control, moving large pieces, recycling, housekeeping, and customer service. All positions have daily production quotas.

Responsibilities

• Ring up customer orders, maintain a balanced drawer, and follow all cash handling procedures.
• Provide general information about Goodwill programs, educate customers, and direct higher‑level questions to leadership.
• Maintain cleanliness inside and outside the facility.
• Safely move properly priced and tagged furniture to the sales floor and arrange it orderly.
• Assist with customer furniture carry‑out requests.
• Cross‑train in various outlet functions as needed.

• Meet daily production/quality quotas and update production sheets.
• Sort through belts to remove personal and confidential materials and remove hazardous items.
• Report findings of money, credit cards, weapons, or other questionable objects to leadership.
• Accept donations, maintain a clean donation door, and educate customers on promotions, including the rewards program.
• Quickly and accurately sort products, prioritizing maximum value to minimize trash.
• Maintain an efficient backroom—label boxes, keep items organized, sweep clear of spills.
• Load and unload trucks as needed; operate pallet jack, double stacker, baler, floor scrubber, and hydraulic lift.
• Inspect salvaged and recycling material and use inspection equipment to comply with specifications and regulations.

Required Competencies

• Degree and Credential Requirements: NONE. Candidates must demonstrate capability and articulate how prior experience will contribute.
• Knowledge of Warehouse Processes: familiarity with receiving, putaway, storage, picking, packing, and shipping; experience with pallet jack, double stacker, baler, and/or tipper.
• Communication Skills: articulate thoughts effectively in oral, written, visual, and non‑verbal forms; listen to customer needs.
• Customer Focus: relate to customers impartially and build satisfaction with products and services.
• Mathematical Aptitude: perform basic arithmetic with money, weight, volume, and distance.
• Reasoning Ability: apply common sense to written, oral, or diagram instructions and solve problems with concrete variables.
• Teamwork: work well with others and contribute value to team or project outcomes.
• Ethical: follow procedures, maintain confidentiality, and uphold Goodwill’s values.
• Attention to Detail: pursue quality and safety awareness in tasks.
• Time Management: manage one's own time and the time of others effectively.

Preferred Competencies

• Technical Knowledge: familiarity with computers and basic software and Internet navigation skills.

Other Requirements

• Hard to Very Hard Physical Work – able to spend >8 hours sitting, standing, walking, stooping, kneeling, and crouching; use hands to grasp, carry, feel, or touch items; lift up to 50 pounds; tolerate moderate noise and temperature variations.
• Visual Acuity – close, distance, peripheral, color vision, depth perception, and focus adjustment.

Reasonable Accommodations

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Benefits

• Corporate wellness program including Employee Assistance Program (EAP), health coaching, and wellness discounts (Weight Watchers, YMCA, etc.).
• Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% off Goodwill retail stores immediately upon hire.
• Financial education programs—credit union membership and access to online workshops.
• Daily pay options available.

Goodwill of Central and Southern Indiana is an Equal Employment Opportunity Employer. Vet/Disabled are encouraged to apply.