Part-Time Outdoor Gear Sales Guide

L.L.Bean; Richmond (VA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Fun perks & Generous discount

Job summary

At L.L.Bean, the Short Pump Retail Store in Richmond, Virginia is seeking Temporary, Part-Time Sales Associates to join the team. You will be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile and engaging customers in a fast-paced environment.

Responsibilities include engaging customers, driving sales, building relationships, and promoting sponsored programs while maintaining store standards and collaborating with the team.

Qualifications

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills

Customer service

Communication

Tech proficiency

Adaptability

Scheduling availability

Outdoors

Tools

POS systems

Mobile devices

Job description

At L.L.Bean, the Short Pump Retail Store in Richmond, Virginia is seeking Temporary, Part-Time Sales Associates to join the team. You will be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile and engaging customers in a fast-paced environment.

Responsibilities include engaging customers, driving sales, building relationships, and promoting sponsored programs while maintaining store standards and collaborating with the team.