Part-time Orthodontic Treatment Coordinator

Benevis; Town of Texas, Amarillo (WI, TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading dental care provider is seeking a Treatment Coordinator to enhance patient experiences. This role involves scheduling appointments, explaining treatment plans, and ensuring financial coordination. Ideal candidates will have strong communication skills and previous orthodontic experience. Join us in creating happy, healthy smiles!

Benefits

Competitive pay

Monthly bonuses

Comprehensive benefits

401K with match

Paid time off

Qualifications

• Minimum of 1 year orthodontic or equivalent experience required.
• Experience as a Treatment Coordinator in a dental practice preferred.

Responsibilities

• Schedule appointments and maintain detailed patient records.
• Explain treatment plans and financing options to patients.
• Operate X-ray machines and assist with clinical tasks.

Skills

Communication

Interpersonal Skills

Sales Experience

Bilingual Skills

Education

High School diploma or GED

Orthodontic Experience

Tools

Microsoft Office Suite

Job description

Overview

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees across the country, from clinical to support staff, we are united in our mission to create happy, healthy smiles through high-quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking a Treatment Coordinator to join our team. The Treatment Coordinator is a key face and representative of our team. Their main objectives include scheduling appointments with interested individuals seeking orthodontic care, working with doctors to communicate treatment plans, helping patients afford treatment, and providing exceptional customer service to support patients on their smile journey.

Love working with kids (they make up 70% or more of our patient base)?

Responsibilities

• Obtain high treatment acceptance by explaining treatment costs, insurance coverage, and finance options.
• Patient Communication and Education: Explain treatment plans and timelines clearly to patients and families. Address concerns and answer questions.
• Financial Coordination: Present financing options, assist patients in affording care, educate on insurance coverage and payment options, ensure timely payment collection, and manage outstanding balances.
• Administrative Duties: Schedule and confirm appointments, maintain detailed patient records, and submit paperwork to insurance.
• Technical Assistance: Operate X-ray machines and assist with clinical tasks when certified and required.
• Solicit referrals from patients post-treatment and track satisfaction with services provided.
• Adhere to all government regulations, company standards, and compliance programs with integrity.
• Perform other duties as assigned.

Qualifications

Education/Experience:

• High School diploma or GED required.
• Minimum of 1 year orthodontic or equivalent experience required.

Required Skills:

• Excellent communication and interpersonal skills.
• Previous sales experience; comfort discussing costs and payment plans.
• Responsive to patients, follow-up, and answering questions.
• Proficient in Microsoft Office Suite.
• Understanding and ability to communicate orthodontic techniques.

Preferred Skills:

• Experience as a Treatment Coordinator in a dental practice (3+ years preferred).
• Sales or customer service experience (3+ years preferred).
• Knowledge of dental insurances, financing, and self-pay collections.
• X-ray and CPR certifications preferred.
• Bilingual skills, especially Spanish, a plus.

Physical Requirements

• Ability to communicate effectively, operate a computer, lift up to 30 lbs, and perform physical tasks like bending and twisting.

The role may require extended hours during peak periods, primarily in a clinical environment.

We Offer

• Competitive pay and monthly bonuses based on performance.
• Comprehensive benefits including medical, dental, vision, 401K with match, paid time off, holidays, and more.

We value teamwork, mutual respect, and cooperation. We do not discriminate unlawfully based on race, color, creed, religion, sex, national origin, age, disability, sexual orientation, or any other protected characteristic.