Part-time Order Specialist

The Container Store; King of Prussia (PA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive health, dental, and vision plans

401(k) retirement savings plan

Paid holidays

Gym membership discounts

Discounts on products and services

Job summary

A leading retailer in organization solutions seeks an Order Specialist in King of Prussia, PA. This part-time role involves managing customer orders, organizing stockrooms, and ensuring customer satisfaction. Candidates should have 2-5 years of inventory experience and strong communication skills. The role requires flexibility, attention to detail, and a commitment to service. Comprehensive benefits include health plans, paid holidays, and discounts. Join a customer-focused team in a dynamic environment.

Qualifications

• 2-5 years inventory experience preferred.
• Retail sales experience a plus.
• Proven communication and coaching skills.
• Must be at least 18 years of age.

Responsibilities

• Prepare customer orders for pickup.
• Evaluate daily orders for successful execution.
• Communicate with customers about their orders.
• Organize stockroom for optimal efficiency.
• Assist with cleaning routines around the store.

Skills

Strong computer skills

Attention to detail

Customer engagement

Communication skills

Organizational skills

Ability to make strategic decisions

Job description

Overview

The Order Specialist is responsible for performing daily customer order management tasks that ensure timely, accurate processing of orders and organization of the stockroom. This position partners with the General Manager and Store Managers to ensure the stockroom is neat, safe and organized. This is a part‑time, hourly, non‑exempt position.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Pulls and prepares customer orders for pickup
• Evaluates customer orders each day for successful execution to meet the demand for Curbside Pick Up and Local Delivery requests
• Executes all daily tasks so that all orders are completed on time
• Communicates and follows up with customers on issues regarding their orders, all the way through resolution
• Organizes the stockroom, ensuring it is well‑maintained to support selling efforts of the store
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Maintains and down‑stocks the Elfa product area in the Stock room
• Performs daily location audits on customers’ orders
• Executes changes to staging locations and partners with Managers on updating Elfa Pull Sequence
• Supports carry‑out to customers’ cars whether through curbside or in the parking lot/garages
• Consistently maintains clear communication with Managers to seamlessly complete projects and to achieve sales goals

Benefits

We believe in taking care of our team. That’s why we offer a comprehensive benefits package that goes beyond just health insurance.

• Rewarding pay
• Competitive health, dental, and vision plans
• 401(k) retirement savings plan with optional investment guidance and assistance through Fidelity
• Unique “1equals3” website for easy access to benefits information and company updates
• Competitive sick pay and PTO plan
• Peace‑of‑mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts (FSAs)
• Family‑focused support: Parental leave policies, adoption and surrogacy assistance, fertility & maternity support program
• Work‑life balance boosters: Paid holidays, gym membership discounts, qualified transportation benefits program
• Discounts on products, services, gift cards, pet insurance
• Recognition and awards, employee resource groups, community give‑back initiatives

Qualifications

• 2‑5 years inventory experience preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure
• Proven communication and coaching skills
• Makes strategic and effective decisions in the best interest of our customers and the company
• Understands retail is an ever‑changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

The Container Store promotes a smoke‑free, drug‑free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.

Stores Physical Requirements: State Specific Notices.