PART-TIME / ON-CALL NETWORK TEAM ASSOCIATE

Compass Group; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a Part-Time / On-Call Network Team Associate to join their dynamic team. This role emphasizes exceptional guest service and front-of-house support across various locations in New York City. As the face of the brand, you will create a welcoming environment while managing guest inquiries and administrative tasks. Ideal candidates will possess strong communication skills and a passion for hospitality. Join a team that values your contributions and offers opportunities for growth and development in a vibrant work environment.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Qualifications

• Prior experience in client service, reception, or hospitality-related roles.
• Strong communication skills and a passion for delivering exceptional guest experiences.

Responsibilities

• Greet and acknowledge all guests with warmth and professionalism.
• Handle all guest service inquiries efficiently and with care.
• Maintain a clean, organized, and professional front desk.

Skills

Client Service

Communication

Attention to Detail

Adaptability

Education

Some College or Professional Training in Hospitality

Tools

Microsoft Office Suite

Job description

Flik Hospitality Group

Salary: $25/hr - $27/hr

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

As a Part-Time / On-Call Network Team Associate with the Rapport Network Team, you will serve as a key ambassador of the Rapport brand, providing high-level guest services and front-of-house support across multiple client sites throughout New York City. This mobile role requires flexibility, adaptability, and a professional demeanor as you travel to various locations to deliver seamless, on-site coverage based on operational needs.

You will often be the first point of contact for clients, guests, recruits, and employees-creating a warm and welcoming environment while ensuring a secure and professional experience. Responsibilities may include reception services, guest escorting, switchboard operation, and administrative support. This role requires a high level of discretion, attention to detail, and the ability to maintain service excellence in fast-paced and varied environments.

Please note: Hours are not guaranteed and are based on assignment availability. Travel within New York City is required.

Essential Duties and Responsibilities:

* Greet and acknowledge all guests with warmth and professionalism.

* Anticipate and address guest needs, providing timely and attentive service.

* Handle all guest service inquiries, including senior receptionist requests, with efficiency and care.

* Monitor and process visitor registrations using centralized email inboxes and scheduling platforms.

* Escort high-touch clients and VIP guests to their meeting destinations, ensuring a polished experience.

* Promote a collaborative work environment through regular communication and coordination with on-site teams and departments.

* Maintain a clean, organized, and professional front desk and reception area at all times.

* Ensure a smooth arrival and departure experience for all guests, leaving a lasting positive impression.

* Act as the first point of contact in the lobby for daily activity and emergency situations, remaining alert and responsive.

* Take ownership of any service challenges in the lobby, resolving them directly or escalating appropriately.

* Support various administrative tasks and perform additional duties as assigned.

Qualifications:

* Prior experience in client service, reception, or hospitality-related roles.

* Strong communication skills and a passion for delivering exceptional guest experiences.

* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

* Ability to stand and walk for extended periods of time.

* Must be comfortable working independently and adapting to new environments.

* Some college or professional training in hospitality or related fields is preferred.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information.

Req ID: 1420959

Flik Hospitality Group

HILARIA KWAKUMEY

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