Part-Time Office & Customer Care Lead | Growth Path

Matt Copeland - State Farm Agent; Roseville (CA); On-site; USD 45,000 - 80,000; Part time

Benefits offered by this job

Simple IRA

Growth potential

Opportunity for advancement within my/

Job summary

Matt Copeland - State Farm Agent in Roseville, CA is seeking an outgoing, customer-focused team member for a part-time role. You will establish customer relationships, provide prompt service, and educate clients on insurance options while working within a supportive agency environment.

Licensing in Property & Casualty and Life & Health is required to obtain; concentration on customer service and teamwork will drive growth and advancement at the agency.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Ability to work in a team environment.
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication

Self-motivated

Teamwork

Problem solving

Detail oriented

Relationship building

Job description

Matt Copeland - State Farm Agent in Roseville, CA is seeking an outgoing, customer-focused team member for a part-time role. You will establish customer relationships, provide prompt service, and educate clients on insurance options while working within a supportive agency environment.

Licensing in Property & Casualty and Life & Health is required to obtain; concentration on customer service and teamwork will drive growth and advancement at the agency.