Part Time Night Audit Clerk

Homecourt Hospitality Management; Charleston (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading hospitality management company as a Part Time Night Audit Clerk. In this role, you will ensure smooth hotel operations during the night, handling guest inquiries, balancing accounts, and maintaining security. Ideal for someone with strong customer service skills and hospitality experience.

Qualifications

• Previous hotel/hospitality experience preferred.
• Ability to work independently and varied schedules including nights and weekends.

Responsibilities

• Balance the day's receipts and report discrepancies.
• Reconcile accounts, process payments, and check for accuracy.
• Resolve guest complaints and inquiries.

Skills

Customer Service

Organizational Skills

Fluency in English

Education

High School Diploma

Job description

Join to apply for the Part Time Night Audit Clerk role at Homecourt Hospitality Management.

Welcome to the role of Night Audit Clerk! As the Night Audit Clerk, you will be responsible for monitoring and balancing the hotel's accounts, ensuring accuracy throughout the process. You will complete daily paperwork, report discrepancies, provide exceptional customer service, resolve guest inquiries and complaints, and respond to emergencies. Your goal is to ensure smooth and efficient hotel operations during each night shift.

Job Responsibilities

• Balance the day's receipts and report discrepancies
• Reconcile accounts, process payments, and check for accuracy
• Process check-ins and check-outs
• Update guest information in the system
• Resolve guest complaints and inquiries
• Process charges to guest accounts
• Balance accounts receivable ledger
• Prepare daily management reports
• Reconcile credit card transactions
• Maintain hotel and guest security
• Post room charges and deposits
• Audit daily revenue and expense reports
• Monitor occupancy and update rate plans
• Answer phones and respond to guest inquiries
• Ensure accuracy of hotel documents and records

Requirements

• High school diploma or equivalent
• Previous hotel/hospitality experience preferred
• Fluent in English; additional languages like Spanish are a plus
• Good customer service and organizational skills
• Knowledge of hotel operations and procedures
• Proficient in computer use
• Ability to work independently and varied schedules including nights and weekends
• Ability to stand for extended periods and lift heavy objects

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality