Part-Time New-Home Walkthrough Specialist (Austin/Remote)

ProHome; Austin (TX); Remote; USD 23,000 - 32,000; Part time

Benefits offered by this job

Flexible part-time schedule

No evenings or weekends

Paid training

Competitive pay

Job summary

ProHome is seeking a part-time Residential Warranty Walkthrough Agent based in or near Austin, TX. This remote-with-travel role supports new home buyers with on-site walkthroughs, orientations, and documentation to ensure a smooth transition into their new homes.

Responsibilities include conducting walkthroughs, explaining procedures, and maintaining strong builder and homeowner relationships. Flexible scheduling, travel within Austin, and weekday availability are required, with competitive pay

Qualifications

• High school diploma or GED required.
• Residential construction experience strongly preferred.
• Experience conducting walkthroughs and documenting items is a plus.
• Excellent verbal and written communication skills.
• Comfortable interacting with homeowners, builders, and internal teams.
• Proficient with iPad, Microsoft Office Suite, PDF Expert, and Adobe Acrobat.
• Strong interpersonal and relationship-building skills.
• Ability to sit, stand, walk, and drive for extended periods during fieldwork.
• Valid driver's license and satisfactory driving record required.

Responsibilities

• Deliver prompt, professional, and friendly customer service to new home buyers and builders.
• Conduct new home orientations and walkthroughs, ensuring all details are reviewed and properly documented.
• Meet with clients on-site to explain procedures, answer questions, and document potential construction-related items.
• Maintain regular communication with the Director of Field Operations and Strategic Accounts, providing updates on progress and performance.
• Submit accurate reports, photos, and documentation using company-provided technology and applications.

Skills

Residential construction

Carpentry

Home inspection

Project management

Customer service

Communication

Relationship-building

Driving/fieldwork

Education

High school diploma or GED

Tools

iPad

Microsoft Office Suite

PDF Expert

Adobe Acrobat

Job description

ProHome is seeking a part-time Residential Warranty Walkthrough Agent based in or near Austin, TX. This remote-with-travel role supports new home buyers with on-site walkthroughs, orientations, and documentation to ensure a smooth transition into their new homes.

Responsibilities include conducting walkthroughs, explaining procedures, and maintaining strong builder and homeowner relationships. Flexible scheduling, travel within Austin, and weekday availability are required, with competitive pay