Part-Time Home Warranty Walkthrough Specialist

ProHome; Ocala (FL); Remote; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid training

Flexible weekday schedule

No evenings or weekends

Local travel opportunities

Job summary

ProHome in Ocala/Orlando, FL is seeking a Part-Time Residential Warranty Walkthrough Agent to support new home buyers through on-site walkthroughs and comprehensive documentation. This remote role includes local travel and requires availability during standard business hours, Monday through Friday, with flexibility to cover shifts as needed.

The ideal candidate has residential construction experience, excellent communication skills, and comfort using iPad and Office tools.

Qualifications

• High school diploma or GED required.
• Residential construction experience preferred.
• Experience conducting walkthroughs and documenting construction-related items is a plus.
• Excellent verbal and written communication skills.
• Proficient with iPad, Microsoft Office Suite, PDF Expert, and Adobe Acrobat.
• Strong interpersonal and relationship-building skills.
• Ability to sit, stand, walk, and drive for extended periods during fieldwork.
• Valid driver's license and satisfactory driving record required.

Responsibilities

• Deliver prompt, professional, and friendly customer service to new home buyers and builders.
• Conduct new home orientations and walkthroughs, ensuring all details are reviewed and properly documented.
• Meet with clients on-site to explain procedures, answer questions, and document potential construction-related items.
• Maintain regular communication with the Director of Field Operations and Strategic Accounts, providing updates on progress and performance.
• Submit accurate reports, photos, and documentation using company-provided technology and applications.

Skills

Customer service

Verbal communication

Written communication

Relationship-building

Presentation

Education

High school diploma or GED

Tools

iPad

Microsoft Office

PDF Expert

Adobe Acrobat

Job description

ProHome in Ocala/Orlando, FL is seeking a Part-Time Residential Warranty Walkthrough Agent to support new home buyers through on-site walkthroughs and comprehensive documentation. This remote role includes local travel and requires availability during standard business hours, Monday through Friday, with flexibility to cover shifts as needed.

The ideal candidate has residential construction experience, excellent communication skills, and comfort using iPad and Office tools.