Part Time Mobile Crisis Outreach Counselor (Friday-Saturday)

Foundation 2 - Crisis Services; Cedar Rapids (IA); Hybrid; USD 10,000 - 60,000; Part time

Job summary

Join a mission-driven organization dedicated to providing essential crisis intervention services in Iowa. In this part-time role, you will coordinate responses to individuals in crisis, offering compassionate and objective counseling while connecting them to vital resources. With a commitment to trauma-informed care, you'll work within a supportive team environment that values flexibility and collaboration. This position not only allows you to make a meaningful impact but also offers a chance to grow in a fulfilling career. If you're passionate about helping others and want to be part of a team that saves lives, this opportunity is for you.

Benefits

PTO

Short Term Leave

Mental Health Days

401k Option

Quarterly Wellness Benefits

Qualifications

• Bachelor's degree in a human service-related field required.
• 1+ years of relevant experience in crisis services preferred.

Responsibilities

• Coordinate and respond to dispatches during scheduled hours.
• Offer compassionate, client-centered counseling to individuals.
• Assist individuals with connections to local resources.

Skills

Crisis Counseling

Client Advocacy

Documentation Skills

Basic Computer Skills

Excellent Writing Skills

Education

Bachelor's Degree in Human Services

Tools

Smartphone

Basic Computer Software

Job description

[vc_row][vc_column][us_post_title tag="h1" css="%7B%22default%22%3A%7B%22margin-bottom%22%3A0%7D%7D"][us_separator size="small"][vc_column_text]Reports to: MCO Program Coordinator

Location: Cedar Rapids, IA.

Hours: PT Friday & Saturday, 12:00pm – 10pm; Hybrid

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today!

Overview of the role

Coordinate and respond to dispatches within the East Central region during scheduled hours. Offer compassionate, objective, client centered counseling to individuals. Assist individuals and families with connection to local resources and community providers. Advocate for clients in navigating various social systems. Complete required documentation and maintain client files in accordance with program policies in a timely manner.

This PT role requires 20-24 hours per week. The offered schedule is Friday and Saturday – 12:00PM-10:00PM, and allows for flexibility as needed.

Wages & Benefits:

• Per hour/annual base pay (not including benefit dollars): $18/hour
• PTO
• Short term leave
• Mental health days
• 401k option
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Go to sleep at night knowing that the work you did matters. Foundation 2 staff save lives every day.

Who You Are:

• Client-Centered: You are dedicated and passionate about working with individuals in crisis.

• Flexible. You understand people are complicated and solutions often require a team approach.
• Team Player. You enjoy working with individuals from diverse backgrounds and are proud to represent your programs.
• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients.

What You’ll Do:

• Coordinate and respond to dispatches within the East Central region during scheduled hours.
• Offer compassionate, objective, client centered counseling to individuals.
• Assist individuals and families with connection to local resources and community providers.
• Advocate for clients in navigating various social systems.
• Complete required documentation and maintain client files in accordance with program policies in a timely manner.

What you need

• Bachelor’s degree in a human service-related field required and one (1) or more years relevant experience.
• Reliable cell phone service; Smart phone that utilizes the most up-to-date operating software (for Android or iPhone).
• Comfort using basic computer software
• Basic typing and data entry skills.
• Excellent writing and grammar skills.
• Valid driver’s license and be insurable by the agency auto insurance policy.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Attend all MCO trainings within 120 days of hire (40 hours, including two (2) consecutive eight (8) hour days).
• Experience in crisis services preferred.

Your Application:

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to [e-mail]. No inquiries by phone. All questions will be answered during an initial virtual interview. Resumes, applications, and cover letter accepted until position filled.

Not sure you meet every requirement? We understand that strong candidates may not always meet every listed qualification. At Foundation 2 Crisis Services, we value potential, dedication, and a willingness to learn. If this role interests you, we encourage you to apply—even if your experience doesn’t align perfectly. You may be the right fit for this or future opportunities.

Foundation 2 Crisis Services is an equal opportunity employer. We do not discriminate employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.[/vc_column_text][/vc_column][/vc_row]