Part Time Member Service Rep

Crane Credit Union; Linton (IN); On-site; USD 22,000 - 33,000; Part time

Job summary

Crane Credit Union in Linton, Indiana is seeking a Part Time Member Service Representative to assist members with their Credit Union needs, open and explain products, and respond to inquiries. This day shift role focuses on friendly, accurate service in a community-centered setting.

Responsibilities include handling deposits and withdrawals, card requests, loan payments, account maintenance, and processing mail or night deposits under dual control, while maintaining knowledge of BSA/AML.

Qualifications

• Assist members with opening accounts and answering questions about products and services.
• Process deposits, withdrawals, transfers, and card requests accurately.
• Balance cash drawer and maintain daily transactions.
• Have basic knowledge of BSA/AML and follow dual control procedures.

Responsibilities

• Assist members with opening accounts and answering questions about products and services and resolve problems that are within their authority to resolve. Refer problems beyond their authority to the appropriate staff member.
• Receive and process member transactions, including deposits, withdrawals, transfers, credit and debit card requests, loan payments and shared branching transactions.
• Welcome members to the Credit Union and provide routine information regarding products and services, answer account inquiries and direct members to appropriate staff/department for additional information.
• Post and maintain transactions for member accounts; use various systems for IRA's, ATM, credit and debit cards, online and mobile banking, bill-pay etc.
• Balance cash drawer and daily transactions.

Job description

Part Time Member Service Rep

Linton - Linton, IN 47441

Overview

• Salary Range: $16.06 - $24.09 Hourly
• Position Type: Part Time
• Job Shift: Day
• Category: Banking

Description

Role:

To assist members and potential members with their Credit Union needs; complete transactions, explain products and services, setup new accounts, respond to problems, and direct members to the appropriate people or department.

Essential Functions & Responsibilities:

• Assist members with opening accounts, answer questions about products and services and resolve problems that are within their authority to resolve. Refer problems beyond their authority to the appropriate staff member.
• Receive and process member transactions, including deposits, withdrawals, transfers, credit and debit card requests, loan payments and shared branching transactions.
• Welcome members to the Credit Union and provide routine information regarding products and services, answer account inquires and direct members to appropriate staff/department for additional information.
• Post and maintain transactions for member accounts; use various systems for IRA's, ATM, credit and debit cards, online and mobile banking, bill-pay etc.
• Balance cash drawer and daily transactions.
• Open, close, and maintain various accounts including business, IRA, trust, POA, Coverdell, money market, certificates of deposit, club accounts, etc.
• Process dispute and fraud claims, ACH originations and terminations, stop payment requests, and EFT records.
• Handle basic account functions such as ordering checks, ATM and debit cards, and verifying/updating member contact information.
• Process mail and night deposits under dual control.
• Have a general working knowledge and annual training of BSA/AML.