Part-Time Member Experience Specialist

Planet Fitness; State College (Centre County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Shift differential

PTO

Employee Assistance Program

Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is seeking a part-time Customer Service Representative. You will greet members, answer questions, process sign-ups, and promote fitness classes while maintaining a clean club environment.

Starting pay is $11 per hour with increases at 180 days, 1 year, and every 6 months after the first year, based on anniversaries. This role offers growth opportunities within the organization.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• High school diploma or GED preferred.
• Able to lift up to 75 lbs and perform cleaning duties.

Responsibilities

• Provide a superior level of customer service to Planet Fitness members and guests.
• Answer phones using the information script.
• Greet, sign up, and tour new members; log amenities.
• Promote fitness instruction classes to members and new joiners.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service experience

Problem solving

Education

High school diploma/GED

Tools

POS system

Basic computer skills

Job description

National Fitness Partners, the largest Planet Fitness franchise, is seeking a part-time Customer Service Representative. You will greet members, answer questions, process sign-ups, and promote fitness classes while maintaining a clean club environment.

Starting pay is $11 per hour with increases at 180 days, 1 year, and every 6 months after the first year, based on anniversaries. This role offers growth opportunities within the organization.