Part-Time Member Experience & Fitness Sales Pro

Orangetheory Fitness - West Coast Fitness; California; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Competitive hourly wage

Performance bonuses based on sales

Medical, Dental, and Vision (based on

401k (based on full-time hours)

Access to Orangetheory classes

Discounts on products

Career growth opportunities

AED/CPR certifications

Certification discounts

Job summary

Orangetheory Fitness -- West Coast Fitness is hiring a part-time Sales Associate at our Marina del Rey studio. You will be the face of the studio, driving membership sales, renewals, and retail and concession results while delivering top-notch member service.

The role emphasizes a welcoming, energetic environment, meeting KPIs, and maintaining a clean, safe studio. Flexibility for daytime/evening/weekend shifts and opportunities for growth are included.

Qualifications

• Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred)
• Excellent verbal and written communication skills
• Ability to multi-task and excel in a fast-paced environment
• Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
• High school diploma
• Health and fitness-minded people, highly preferred

Responsibilities

• Cultivate genuine, experience-focused connections with members and guests, including but not limited to--answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status
• Ensure a friendly, helpful, and inclusive experience for all members and guests
• Deliver an exceptional and versatile sales and service experience to all members and guests
• Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings
• Establish and maintain an effective referral program
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
• Maintain an organized and clean lobby/front desk area
• Process accurate credit card transactions
• Perform follow-up and follow-through activities with all prospective clients
• Respond immediately to member requests, inquiries, and concerns
• Work closely with the Fitness Team to ensure that processes are fulfilled

Skills

Sales experience

Communication skills

Multi-tasking

Customer service

Flexibility

Education

High school diploma

Tools

Microsoft Office

Job description

Orangetheory Fitness -- West Coast Fitness is hiring a part-time Sales Associate at our Marina del Rey studio. You will be the face of the studio, driving membership sales, renewals, and retail and concession results while delivering top-notch member service.

The role emphasizes a welcoming, energetic environment, meeting KPIs, and maintaining a clean, safe studio. Flexibility for daytime/evening/weekend shifts and opportunities for growth are included.