Part-Time Luxury Style Advisor – Tailored Looks

Ermenegildo Zegna Holditalia S.p.A

Livermore (CA)

On-site

USD 25,000 - 28,000

Part time

14 days+

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Job summary

Ermenegildo Zegna Holditalia S.p.A invites a Part Time Style Advisor to our Livermore, CA outlet team. You will deliver a personalized luxury shopping experience, build relationships with clients, and drive sales through expert product knowledge and tailored total looks.

The role emphasizes clienteling, CRM proficiency, and a passion for craftsmanship, with a focus on delivering exceptional service in a fast-paced luxury environment.

Qualifications

2+ years of luxury retail or client-focused sales experience.
Proficient with CRM platforms and digital tools for clienteling.
Strong emotional intelligence and ability to build lasting client relationships.
Demonstrated commitment to personal growth and learning.
Excellent written and verbal communication skills.

Responsibilities

Deliver an exceptional in-store luxury shopping experience.
Build relationships with new and existing clients through networking and CRM follow-ups.
Identify opportunities to increase sales and customer engagement.
Consult with clients to curate total looks tailored to style and occasions.
Promote Made to Measure services as part of the selling process.
Utilize digital tools to create a seamless luxury experience.
Handle issues with empathy and adhere to policies including returns.

Skills

Luxury retail experience

CRM & clienteling

Emotional intelligence

Growth mindset

Strong communication

Tools

CRM platforms

iPad/iPod usage

Job description

The role emphasizes clienteling, CRM proficiency, and a passion for craftsmanship, with a focus on delivering exceptional service in a fast-paced luxury environment.

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