Part-Time Luxury Retail Sales Supervisor

Marcjacobs; Vacaville (CA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Health insurance

Dental insurance

Vision insurance

401k matching

Paid holidays

Vacation time

Sick and personal time

PerkSpot discounts

MJ product discounts

Job summary

Marc Jacobs International seeks a part-time Sales Supervisor for its Vacaville Premium Outlets store in Vacaville, CA. The role supports management with day-to-day operations, drives sales, and coaches the team to deliver exceptional customer experiences.

Responsibilities include leading the floor to exceed KPIs, maintaining a guest-ready store, and building loyalty through styling expertise and product knowledge. A customer-first mindset is essential for success.

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Prior leadership experience strongly preferred
• Experience in generating sales, building, and developing client relationships
• Demonstrated verbal and written communication skills
• Delivers Excellence - passion and empathy for clients, anticipates and exceeds client expectations
• Creative & Innovative - promotes curiosity, diversity and collaboration
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Open and close the store according to Marc Jacobs procedure
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Retail sales

Customer service

Leadership experience

Client relationships

POS operation

Microsoft Office

Tools

POS

Microsoft Office

Job description

Marc Jacobs International seeks a part-time Sales Supervisor for its Vacaville Premium Outlets store in Vacaville, CA. The role supports management with day-to-day operations, drives sales, and coaches the team to deliver exceptional customer experiences.

Responsibilities include leading the floor to exceed KPIs, maintaining a guest-ready store, and building loyalty through styling expertise and product knowledge. A customer-first mindset is essential for success.