Part-time Luxury Retail Sales Associate

Longchamp; Natick (MA); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a dynamic and innovative team at a renowned luxury retailer. As a Part-time Luxury Retail Sales Associate, you'll engage with customers, showcasing exquisite products while fostering relationships that enhance their shopping experience. This role offers a unique opportunity to work in a supportive environment that values personal development and craftsmanship. With a focus on quality and service, you will play a vital role in maintaining the boutique's reputation for excellence. If you are passionate about fashion and customer service, this position is perfect for you!

Qualifications

• 3+ years of high-end retail experience required.
• Proficient in POS transactions and inventory management.

Responsibilities

• Maximize sales through effective client persuasion and service.
• Maintain product knowledge and assist with customer transactions.

Skills

Client Persuasion

Product Knowledge

Customer Service

Sales Transactions

Inventory Management

Education

High School Diploma or GED

Degree in Fashion or related field

Tools

POS Systems

UPS System

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Longchamp

Part-time Luxury Retail Sales Associate

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.

Responsibilities:

• Generate and maximize sales through effective client persuasion.
• Maintain extensive knowledge of products and merchandise care.
• Stay updated on new items, customer service guidelines, and store policies.
• Develop and manage client books to foster long-term relationships.
• Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
• Gift wrap and bag items for customers.
• Assist with mailings, answer phones, and process phone orders.
• Contribute to floor moves, merchandising, and display efforts.
• Support processing and replenishing of merchandise.
• Tag merchandise as needed, not limited to sales periods.
• Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Key Tasks:

• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Work on special projects as necessary.
• Any other duties as assigned by management.

Qualifications:

• High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
• Three plus years of high-end retail, boutique, or sales experience.
• Proficient in inventory management, customer sales, and merchandising.
• Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
• Proficient in UPS System for shipment preparation and processing.
• Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.

Seniority Level

Associate

Employment Type

Part-time

Job Function

Retail

Industries

Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry