Part-Time Library Assistant

Commonwealth of VA Careers; Chesterfield Court House (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Brightpoint Community College is seeking a Part-Time Library Assistant to provide information services to students and faculty. Working under the Library Director, the assistant will handle a variety of duties including staff the Information Desk, assist patrons, and support library activities. This role demands excellent customer service skills and adaptability in a fast-paced environment.

Qualifications

• Demonstrated ability to provide excellent customer service.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work collaboratively in a highly technological environment.

Responsibilities

• Staff the in-person and virtual Information Desk.
• Respond to patron queries and assist with library resource navigation.
• Process interlibrary loans and assist with student engagement activities.

Skills

Customer Service

Communication Skills

Teamwork

Adaptability

Tools

Google Suite

MS Office

Teams

Zoom

Job description

Title: Part-Time Library Assistant

Agency: Brightpoint Community College

Location: Chesterfield - 041

FLSA: Nonexempt

Hiring Range: $15.72 hourly

Full Time or Part Time: Part Time

Additional Detail

Job Description:

Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia’s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College’s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.

Brightpoint Library is seeking to fill a Library Assistant position. Library Assistants, under the supervision of the Library Director, work directly with students, faculty and staff to provide information services. Assistants perform a combination of these duties: staff the in-person and virtual Information Desk; respond to patron queries that include use of library and other information resources; navigate common software platforms; troubleshoot computers and equipment; process interlibrary loans; assist with student orientation and engagement activities for the library; and assist with library promotional activities. Library Assistants may be assigned to the Chester Campus or Midlothian Campus; 20-29 hours per week; schedule may include day and/or evening hours.

Minimum Qualifications:

Demonstrated ability to provide excellent customer service. Excellent interpersonal, verbal and written communication skills. Ability to work collaboratively and efficiently in a highly technological and team-oriented environment. Both flexibility and ability to adapt to ongoing change. Successful completion and passing of a criminal background check.

Additional Considerations:

Experience in a library, museum, archive or bookstore. Experience using online resources such as e-books, databases, social media and streaming video. Familiarity with Google Suite, MS Office, Teams and Zoom.

Interested candidates are encouraged to apply even if their experience does not include all of the preferred qualifications.