Part-Time Library Assistant

Freddie Mac; Chesterfield Court House (VA); On-site; Part time

Job summary

A leading company in higher education is seeking Library Staff to support student success and community engagement. This position offers the chance to work in a library setting, focusing on customer service and information management, with flexibility in hours and responsibilities tied to enhancing library services.

Qualifications

• Ability to provide excellent customer service.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work collaboratively in a technological environment.

Responsibilities

• Assist patrons at the Information Desk with queries.
• Troubleshoot computers and library equipment.
• Support library activities and community engagement.

Skills

Customer Service

Interpersonal skills

Communication skills

Flexibility

Teamwork

Tools

Google Suite

MS Office

Teams

Zoom

Job description

Employer Industry: Higher Education

Why consider this job opportunity:
- Salary of $15.72 hourly
- Opportunity to gain experience in a library setting, enhancing customer service and information management skills
- Engage directly with students, faculty, and staff in a supportive educational environment
- Flexibility in scheduling with 20-29 hours per week, including day and evening shifts
- Chance to contribute to student success and community vitality through library services

What to Expect (Job Responsibilities):
- Staff the in-person and virtual Information Desk to assist patrons with queries
- Respond to inquiries regarding library and information resources
- Troubleshoot computers and equipment to support library operations
- Process interlibrary loans and assist with student orientation and engagement activities
- Support library promotional activities to enhance community outreach

What is Required (Qualifications):
- Demonstrated ability to provide excellent customer service
- Excellent interpersonal, verbal, and written communication skills
- Ability to work collaboratively in a highly technological and team-oriented environment
- Flexibility and adaptability to ongoing changes
- Successful completion and passing of a criminal background check

How to Stand Out (Preferred Qualifications):
- Experience in a library, museum, archive, or bookstore
- Familiarity with online resources such as e-books, databases, social media, and streaming video
- Experience with Google Suite, MS Office, Teams, and Zoom

#HigherEducation #LibraryServices #CustomerService #CareerOpportunity #CommunityEngagement

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