Part-Time Library Aide

City of Lubbock; Lubbock (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The City of Lubbock is seeking a part-time Library Assistant to support circulation operations, assist patrons, and maintain library shelves. You will handle book drops, process returned materials, and provide friendly, accurate service at the desk.

Responsibilities include assisting at the circulation desk, organizing materials, and ensuring a welcoming environment for library users. High school diploma required.

Qualifications

• Graduation from high school or equivalent or any combination of education and experience that provides the following.
• Knowledge of library organization and procedures and customer service best practices.
• Ability to alphabetize and shelve books in proper location; use a computer, cash register, and other library tools.

Responsibilities

• Provide excellent customer service at the circulation desk.
• Empty book drops and reshelve returned materials.
• Process, route, and reshelve returned books; maintain shelves.
• Assist at circulation desk and perform related duties.
• Perform duties with accuracy and attention to detail.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Job description

Summary

Performs job duties in a way that promotes a positive image of the City organization and the department; demonstrates effective interpersonal skills and delivers exemplary customer service; processes returned materials and reshelves them.

Performs job duties in a way that promotes a positive image of the City organization and the department; demonstrates effective interpersonal skills and delivers exemplary customer service; processes returned materials and reshelves them.

Essential Functions

• Provide excellent customer service;
• Empty book drops;
• Process, route, and reshelve returned books;
• Assist at circulation desk;
• Maintain shelves;
• Perform related duties as required.

Qualifications

Graduation from high school or equivalent or any combination of education and experience that provides the following:

Knowledge and Abilities

Knowledge Of

• Library organization and procedures;
• Customer service best practices;
• Variety of books and library materials.

Ability to

• Charge and discharge materials, assess and collect fines/fees, and perform similar tasks related to the circulation function;
• Promote library services and public relations;
• Use a computer, telephone, cash register, book carts, and sensitizing machine.
• Ability to alphabetize and shelve books in proper location;
• Use correct grammar and perform arithmetic calculations;
• Perform detailed routines at a high rate of accuracy.

Physical Requirements

• Frequently lift and carry up to 10 pounds;
• Occasionally lift and carry up to 25 pounds;
• Push and pull object in order to shelve materials and push the book cart;
• Frequently climb step ladders or stairs;
• Frequently twist, bend, kneel and crouch in order to shelve books;
• Continuously reach above, at and below shoulder height.

Part-time employees who have at least six (6) months continuous employment may be paid for all holidays except the Veterans Day floating holiday. Part-time employees are not eligible for the Veteran’s Day floating holiday because City offices are not closed on that day. The number of hours granted these employees as holiday pay is based on the average number of hours normally worked in a day.

The City designates the eleven (11) following dates as holidays to be observed with pay:

• New Year’s Day – January 1
• Martin Luther King Day – Third Monday in January
• Good Friday – Friday before Easter
• Memorial Day – Last Monday in May
• Independence Day – July 4
• Labor Day – First Monday of September
• Veterans Day – November 11 (Floating Holiday)
• Thanksgiving Day – Fourth Thursday in November
• Friday after Thanksgiving (Fourth Friday in November)
• Christmas Eve – December 24
• Christmas Day – December 25

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How many years of customer service experience do you have?

• Required Question