Part-Time Library Aide

City-of-Lubbock,-T; Lubbock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

City of Lubbock seeks a Library Assistant to support daily operations at the circulation desk, process returns, and reshelve materials while promoting excellent customer service.

You will handle fines, operate a cash register, use computer systems, and assist patrons with locating items.

Requires a high school diploma or equivalent; physical ability to lift up to 25 pounds and climb stairs as needed.

Qualifications

• High school diploma or equivalent required.
• Knowledge of library organization and customer service best practices.
• Ability to handle books and library materials.

Responsibilities

• Provide excellent customer service at the circulation desk.
• Process, route, and reshelve returned books.
• Empty book drops and maintain shelves.
• Assist at circulation desk and perform related duties as required.

Skills

Customer service

Interpersonal skills

Reshelving

Circulation desk

Education

High school diploma

Tools

Cash register

Computer

Job description

Performs job duties in a way that promotes a positive image of the City organization and the department; demonstrates effective interpersonal skills and delivers exemplary customer service; processes returned materials and reshelves them.

• Provide excellent customer service;
• Empty book drops;
• Process, route, and reshelve returned books;
• Assist at circulation desk;
• Maintain shelves;
• Perform related duties as required.

Graduation from high school or equivalent or any combination of education and experience that provides the following:

Knowledge of:

• Library organization and procedures;
• Customer service best practices;
• Variety of books and library materials.

Ability to:

• Charge and discharge materials, assess and collect fines/fees, and perform similar tasks related to the circulation function;
• Promote library services and public relations;
• Use a computer, telephone, cash register, book carts, and sensitizing machine;
• Ability to alphabetize and shelve books in proper location;
• Use correct grammar and perform arithmetic calculations;
• Perform detailed routines at a high rate of accuracy

Physical Requirements

• Frequently lift and carry up to 10 pounds;
• Occasionally lift and carry up to 25 pounds;
• Push and pull object in order to shelve materials and push the book cart;
• Frequentlyclimb step ladders or stairs;
• Frequently twist, bend, kneel and crouch in order to shelve books;
• Continuously reach above, at and below shoulder height.