Part-Time Legal Resolutions Specialist

Rave Financial Credit Union; Beaumont (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Rave Financial Credit Union in Beaumont, Texas seeks an experienced Collections Specialist to manage delinquent loan accounts and recover collateral while maintaining professional member relations. The role emphasizes negotiation and regulatory compliance within a fast-paced environment.

Responsibilities include collecting overdue payments, prioritizing accounts, and meeting collection goals with strong attention to detail and analytical skills.

Qualifications

• Three to five years of similar or related experience.
• Two-year college degree or equivalent certification/licensing or vendor training.
• Interpersonal skills with broad external contact for information exchange.

Responsibilities

• Manage delinquent loan accounts, collect overdue payments, and recover collateral to protect credit union assets.
• Communicateandnegotiatewithmemberstoresolvedelinquentaccountswhilemaintainingprofessionalism.
• Ensurecollectionactivitiescomplywithapplicableregulations,policies,andprocedures.
• Utilize strong organizational, analytical, and problem-solving skills to prioritize accounts, meet deadlines, and achieve collection goals.

Skills

Regulations knowledge

Listening skills

Communication skills

Attention to detail

Critical thinking

Negotiation skills

Time management

Team player

Math skills

Computer skills

Professionalism

Education

Two-year college degree

Certification or licensing

Tools

Credit union software

Job description

Summary

• Manage delinquent loan accounts, collect overdue payments, and recover collateral to protect credit union assets.

• Communicateandnegotiatewithmemberstoresolvedelinquentaccountswhilemaintainingprofessionalism.

• Ensurecollectionactivitiescomplywithapplicableregulations,policies,andprocedures.

• Utilize strong organizational, analytical, and problem-solving skills to prioritize accounts, meet deadlines, and achieve collection goals.

Role

To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.

Knowledge and Skills

• Experience Three years to five years of similar or related experience.
• Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through work experience..
• Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
• Other Skills
  • 1. Understanding of applicable regulations and procedures; knowledge of accounts payables and receivable is helpful.
  • 2. Excellent listening and communication abilities.
  • 3. Strong attention to detail, well organized, and goal oriented in a high-paced work environment.
  • 4. Critical thinking, decision making, and learning skills are a must.
  • 5. Must have above average listening, communication and negotiating skills.
  • 6. Able to prioritize, meet deadlines and manage multiple responsibilities.
  • 7. Must be able to operate related computer software and business equipment provided by the credit union.
  • 8. Professionalism in appearance, dress and attitude is a must.
  • 9. Strong mathematical skills.
  • 10. Ability to work as a member of a team and embrace the credit union philosophy and the Credit Union Mission, Vision, and Core Values.