Part-Time Legal Office Assistant: Front Desk & Case Support

Schaffer & Associates LPA; Toledo (OH); On-site; USD 20,000 - 28,000; Part time

Job summary

Schaffer & Associates LPA seeks an Office Assistant to support front desk operations and assist attorneys with case processing. The role adapts daily; workspace may change, and hours are part-time (2-3 days per week, including Fridays) from 8:30 a.m. to 5 p.m., 4 p.m. on Fridays.

Responsibilities include handling calls, routing messages, maintaining calendars, and preparing client letters, with attention to confidentiality and strong customer service as core requirements.

Qualifications

• Strong attention to detail.
• Excellent critical thinking skills.
• Ability to work with minimal supervision.
• Excellent communication and customer service.
• Proficiency with basic software applications.
• Strong prioritization and organizational skills.
• Ability to handle confidential information.
• Punctual and reliable.
• Willingness to learn and accept feedback.
• Patient, empathetic, and friendly personality.

Responsibilities

• Handle or route incoming calls and other communications
• Record messages and relay pertinent information
• Sort and distribute paper mail
• Screen leads and record case details
• Create, maintain, submit, and enter information into various databases
• Maintain the calendar and arrange client appointments
• Greet and assist clients and visitors
• Compose and mail relevant client letters
• Complete forms and documents
• File paper documents into physical files
• Assist attorneys with processing, including return client phone calls, answer questions
• Process incoming mail
• Monitor Case Status messages and respond to clients
• Request and monitor medical records as needed

Skills

Attention to detail

Communication skills

Customer service

Multitasking

Time management

Confidentiality

Punctuality

Job description

Schaffer & Associates LPA seeks an Office Assistant to support front desk operations and assist attorneys with case processing. The role adapts daily; workspace may change, and hours are part-time (2-3 days per week, including Fridays) from 8:30 a.m. to 5 p.m., 4 p.m. on Fridays.

Responsibilities include handling calls, routing messages, maintaining calendars, and preparing client letters, with attention to confidentiality and strong customer service as core requirements.