Part-Time Leasing Consultant - The Social West Ames

Trinity Property Consultants; Ames (IA); On-site; USD 60,000 - 80,000; Part time

Job summary

Trinity Property Consultants is seeking a Part-Time Leasing Consultant for The Social West Ames. This role involves providing exceptional customer service, assisting with market surveys, and managing rental applications. The position requires strong communication and organizational skills, with a focus on customer satisfaction. Ideal candidates will have a high school education and experience in a service industry. Join a company that values innovation and teamwork while contributing to vibrant community living.

Qualifications

• One year of experience in a service industry is preferred.
• Ability to fluently read and write English.
• Intermediate computer and Internet knowledge.

Responsibilities

• Providing superior customer service.
• Show, lease and move in prospective community members.
• Process rental applications and maintenance requests.

Skills

Customer service orientation

Time management

Excellent communication

Leadership

Sales background

Education

High school education or equivalent

Tools

MS Word

Excel

Outlook

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

Part-Time Leasing Consultant - The Social West Ames

Part-Time Leasing Consultant - The Social West Ames

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At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

The part-time position pays $14 to $15 per hour, based on experience, with opportunities for commissions.

The schedule is approximately 20 hours a week and will include some weekends.

Job Description:

• Providing superior customer service
• Assist in complete market surveys
• Show, lease and move in prospective community members
• Update unit availability daily
• Process rental applications
• Process maintenance request
• Receive collections in accordance with Trinity’s standards
• Clerical and phone support
• Maintain all community members files, ensuring completeness and accuracy of all file documentation
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity’s standards
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
• Conduct community member’s move-out unit walks
• Additional tasks or duties assigned by Supervisor
  
  
  
  
  

Special Requirements:

Physical Demands:

• The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
  
  
  
  
  

Attendance/Travel:

• This position is a part-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
  
  
  
  
  

Essential Functions:

Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:

• Handle high stress situations effectively
• Exhibit strong leadership skills
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing
  
  
  
  
  

Qualification:

Computer Skills:

• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel and Outlook
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
  
  
  
  
  

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs
  
  
  
  
  

Education:

• High school education or equivalent is required
• Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
  
  
  
  
  

Professional Experience:

• One year of experience in a service industry is preferred
  
  
  
  
  

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Management

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