Part - Time Leasing Consultant

University Partners; Lawrence (KS); On-site; USD 32,000 - 45,000; Full time

Job summary

University Partners is seeking a Leasing Consultant to drive leasing, marketing, and resident relations with a strong focus on exceptional customer service. You will conduct tours, process applications, and coordinate with maintenance to showcase our community.

You will ensure Fair Housing compliance, manage lease files, and contribute to occupancy and revenue goals through effective marketing, outreach, and resident relations.

Qualifications

• Strong customer service and sales abilities.
• Clear, effective communication with residents and prospects.
• Ability to explain lease documents and terms.
• Excellent attention to detail and organization.
• Efficient multitasking and time management.
• Discretion and confidentiality with resident information.
• Ability to work both independently and in a team.
• Basic math for rent calculations and percentages.
• Willingness to work weekends and peak leasing seasons.
• Comfort with using social media for marketing and outreach.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Skills

Customer service

Sales skills

Communication skills

Interpersonal skills

Explain lease documents

Attention to detail

Time management

Confidentiality

Independent & teamwork

Math skills (rent %)

Weekend availability

Social media marketing

Education

High School Diploma or GED

Bachelor’s Degree preferred

Leasing/sales/marketing/customer service experience preferred

Job description

About University Partners

University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home.

Job Purpose

• The Leasing Consultant supports leasing, marketing, and resident relations by delivering excellent customer service, supporting occupancy goals, and ensuring compliance with Fair Housing and company policies

Primary Duties & Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors
• Lease apartments in alignment with occupancy and revenue goals
• Follow Fair Housing standards in all interactions
• Conduct tours and present community features and amenities
• Support marketing and outreach efforts
• Review applications including income, credit, and background screening
• Prepare and maintain lease files and required documentation
• Verify apartment readiness prior to move-in
• Support lease renewal and retention efforts
• Track leads, guest cards, and follow-ups in property management systems
• Respond to calls, emails, and resident communication professionally and timely
• Assist with work order entry and maintenance communication
• Support move-in processes including documentation and system setup
• Maintain leasing office, model units, and amenity presentation
• Maintain knowledge of market competitors, pricing, and concessions
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies
• Ensure understanding of required application information, screening process, policies, and procedures

Qualifications

• Strong customer service and sales skills
• Strong communication and interpersonal skills
• Ability to understand and explain lease documents
• Strong attention to detail and organization
• Ability to multitask and manage time effectively
• Ability to maintain confidentiality
• Ability to work independently and in a team environment
• Basic math skills including percentages and rent calculations
• Ability to work weekends and peak leasing season schedules
• Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement

Education & Experience

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Leasing, sales, marketing, or customer service experience preferred