Part-Time Lead Sales Associate

The Salvation Army North & Central Illinois Division; Shelby Charter Township (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division in Shelby Twp MI is seeking a Lead Sales Associate to support store management, ensure efficient operations, and deliver excellent customer service. This part-time position requires availability evenings, weekends, and holidays as scheduled.

Join a mission-driven team focused on community impact, with training provided and opportunities to develop retail and leadership skills in a supportive environment.

Responsibilities

• Support management with daily sales and operations.
• Execute store opening and closing procedures.
• Handle banking and daily deposits.
• Manage product rotation and inventory turnover.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.

Skills

Customer service

Leadership

Cash handling

Teamwork

Tools

POS system

Job description

Lead Sales Associate

Location: Shelby Twp MI

Pay: $16.73 - $21 per hour

Job Type: Part-time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!