PART TIME KEYHOLDER, ROBERT GRAHAM - SAN ANTONIO, TEXAS LA CANTRA

Robert Graham; San Antonio (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail brand, Robert Graham, is seeking a Part Time Keyholder for their San Antonio location. This role involves promoting a sales culture, supporting sales and customer service, and ensuring exceptional in-store experiences for clients. Ideal candidates are dedicated, fashion-savvy, and possess excellent communication skills. This position offers a commission-based structure along with employee discounts.

Benefits

Generous employee discount

Qualifications

• Ability to gather and use customer feedback for improvements.
• Enthusiasm for fashion and dedicated to customer expectations.
• Availability to work weekends and holidays.

Responsibilities

• Meet sales goals and motivate sales staff.
• Ensure associates deliver high-level customer service.
• Resolve customer issues promptly and effectively.

Skills

Customer Service

Sales Techniques

Communication

Relationship Building

Fashion Knowledge

Job description

PART TIME KEYHOLDER, ROBERT GRAHAM - SAN ANTONIO, TEXAS LA CANTRA

Location: 78256

Country: United States

Region: Midsouth

Reference Number: 21006

Position type: Permanent

Category: Retail

Job Function: Store - Associate, Store - Management

Level: Entry Level, Mid to Senior Level, Mid to Senior Level (Management)

PART TIME KEYHOLDER, ROBERT GRAHAM - SAN ANTONIO, TEXAS LA CANTRA

ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. The company offers excellent career growth opportunities, competitive salaries, and benefits within a dynamic work environment.

The Keyholder is responsible for supporting overall sales, staff, merchandise, and customer service, while promoting a sales culture to build productivity and passion for the brand. This position ensures all customers receive exemplary service and a positive store/brand experience.

Specific Responsibilities Include:

SALES GENERATION:

• Meet sales goals and motivate sales staff to achieve them.
• Support the development of associates' sales techniques, ensuring high levels of sales and service to maximize revenue.
• Demonstrate in-depth product knowledge and facilitate fluent selling.
• Lead sales efforts on the floor and collaborate with management on marketing opportunities.
• Work with the Store Manager to develop events and incentives to grow the customer base, especially locally.

CUSTOMER SERVICE:

• Ensure all associates deliver high-level customer service to achieve World Class Service standards.
• Maintain constant communication with clients via client books and databases.
• Resolve customer issues promptly and effectively.
• Assist with customer service issues such as returns and defective merchandise.
• Empower associates to make decisions in the best interest of customers, supporting the company's philosophy.

Our Best Fit Candidate Would Have:

• Dedication to meeting customer expectations and requirements.
• Ability to gather and use customer feedback for improvements.
• Effective relationship-building skills.
• Knowledge and enthusiasm for fashion.
• Excellent communication skills.
• Availability to work weekends and holidays.
• Ability to support management and supervise staff.
• Hold Store Key.

*This commission-eligible position offers a generous employee discount at Robert Graham.

Robert Graham is an equal opportunity employer.